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Closing a card without the details

Hello, I have a virgin MBN credit card and also a Capital one credit card.

I don't have any balance on them but also i cut the cards up a long time ago and don't have those or any documentation.

Can i write to them and ask them to close them even though i don't have my account number etc?

Also does anyone have a link to a pro forma letter. Thanks.
Started signature in July 2014
Credit Card 1 18% WAS £3795 NOW£3120.
Credit Card 2 0% WAS £3680 NOW £3602.
Very.co.uk acc 0%: WAS £2200 NOW £1444.30
NationW Loan 5.6%: WAS £7000 NOW £6466
TOTAL DEBT IN JULY 2014: 16555 NOW 14632

Comments

  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    you can just call them & give them your name and address & they should be able to identify your account.
    but out of interest, why do you want to close the accounts?
  • Errrr !! How about ringing them and giving them your name/address :rotfl:
  • Errrr !! How about ringing them and giving them your name/address :rotfl:


    They usually ask for a letter dont they to close an account?
    Started signature in July 2014
    Credit Card 1 18% WAS £3795 NOW£3120.
    Credit Card 2 0% WAS £3680 NOW £3602.
    Very.co.uk acc 0%: WAS £2200 NOW £1444.30
    NationW Loan 5.6%: WAS £7000 NOW £6466
    TOTAL DEBT IN JULY 2014: 16555 NOW 14632
  • planteria wrote: »
    you can just call them & give them your name and address & they should be able to identify your account.
    but out of interest, why do you want to close the accounts?

    They are just dorment on my file and i have two other credit card accounts which i use.
    Started signature in July 2014
    Credit Card 1 18% WAS £3795 NOW£3120.
    Credit Card 2 0% WAS £3680 NOW £3602.
    Very.co.uk acc 0%: WAS £2200 NOW £1444.30
    NationW Loan 5.6%: WAS £7000 NOW £6466
    TOTAL DEBT IN JULY 2014: 16555 NOW 14632
  • redpete
    redpete Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Why do you need a pro-forma to say "Please close my account 1234.... with immediate effect."?

    As suggested - phone them up to find the details and ask them what you need to do to close the account.
    loose does not rhyme with choose but lose does and is the word you meant to write.
  • Nebulous2
    Nebulous2 Posts: 5,735 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They usually ask for a letter dont they to close an account?

    I closed two unused accounts by phone earlier this year. One had a small positive balance and I was given the option to get a cheque or donate it to charity.

    Both of them then wrote to me and confirmed the account was now closed.
  • They usually ask for a letter dont they to close an account?

    In 30+ years of having cards I don't think that's ever been the case.

    Just been reading your other posts....interesting !
This discussion has been closed.
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