We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Child Support Agency and Data Protection...
Options

emsywoo123
Posts: 5,440 Forumite
Just got home to find a letter from the CSA updating me of NRP's latest arrears.
All ok, except they have sent me his letter as well. His new address, NI number, all sorts of details.
I am *really* concerned they may have sent mine to him (I have moved and made efforts to conceal my exact location)
Should I contact them? By letter, and to the normal address, or is there another way of approaching this?
If anyone has had experience of this I would be most grateful to hear from you as well.
Many thanks.
All ok, except they have sent me his letter as well. His new address, NI number, all sorts of details.
I am *really* concerned they may have sent mine to him (I have moved and made efforts to conceal my exact location)
Should I contact them? By letter, and to the normal address, or is there another way of approaching this?
If anyone has had experience of this I would be most grateful to hear from you as well.
Many thanks.
0
Comments
-
I would call them. I'm sure they are open until 8.30 .Forty and fabulous, well that's what my cards say....0
-
Its a government department and as such have a complaints procedure.https://www.gov.uk/child-maintenance/complaints-and-appeals I would write to them and explain you feel they have breached data protection standards and send them a copy of what they sent to you. Then ask them to confirm they have not div ulged your address to your ex.0
-
Its a government department and as such have a complaints procedure.https://www.gov.uk/child-maintenance/complaints-and-appeals I would write to them and explain you feel they have breached data protection standards and send them a copy of what they sent to you. Then ask them to confirm they have not div ulged your address to your ex.
Sound advice there, the complaints procedure is the way to go. Putting it in writing allows more flexibility and chance of recourse so its really the best process. Hopefully you will get your answers soon.0 -
alextexmex wrote: »Sound advice there, the complaints procedure is the way to go. Putting it in writing allows more flexibility and chance of recourse so its really the best process. Hopefully you will get your answers soon.
Thanks, I have written and will send tomorrow by recorded delivery. I've gone to great lengths to conceal my address and I am not amused!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards