We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Kensington fees

Stumbled across the fine which Kensington recieved about there fees charges Etc.
I have a mortgage with Kensington and over the last 6 years have incurred 35 x £50 monthly charges.
Am I right in thinking I can reclaim these from them?
Thanks

Comments

  • bradrock
    bradrock Posts: 209 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Anyone know so I can get ball rolling

    Ty
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I have not heard of this, can you point me to where it is?.
  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    In summary, a review found that between January 2007 and October 2008, Kensington were charging arrears fees (which is allowed) but were saying they were for services that they were not providing.

    The FSA fined them and were told to repay just over £1m. Kensington contacted all those affected by the ruling.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • bradrock
    bradrock Posts: 209 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yeah I read that dunston. I have up until feb this year still been getting £50 fees? So can I reclaim part of these or shouldn't I bother
  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I have up until feb this year still been getting £50 fees?

    The issue is not the fee. The issue was that they were not doing what they said they were doing for that fee. They changed their processes following the FSA action.

    You can ask them to refund some but fees charged outside of those dates were not subject to the FSA review.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    bradrock wrote: »
    Anyone know so I can get ball rolling
    Yes you can get the ball rolling. They will either say yes or no. They will say yes if charged unfairly, no if they werent.
  • bradrock
    bradrock Posts: 209 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I'll give it a go then nothing to lose
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.