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Letters Not Received
mazda60
Posts: 1 Newbie
I have recently applied to reclaim my Bank Charges from HSBC.After filling in and receiving statements etc.I phoned HSBC to ask what was happening,to which they responded ( theres an offer in the post ).No letter received eventually I did receive a letter saying if I did not except the offer letter within seven days they will consider the matter closed.I deceidedto go to my local branch and demanded a copy of this letter.After forty minutes it was produced.I have discussed this with other people and they had the same problem.They never received an offer letter.
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