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Lap top problem

Please help, no tech knowledge.

Apparently, I have drivers that need updating /missing, but I have to pay to have it done...think it was Norton that was giving me this info and others.
I believe this has prevented me from accessing certain web sites or downloading stuff.

Anyone, is this something I can do or a repair shop job? What would be the cost of his , is it a big job?

Thanks for reading.
You live..You learn.:)
«1

Comments

  • bigmaz
    bigmaz Posts: 1,252 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    In future, NEVER pay for drivers. Its a con, ALL drivers are free. All reputable manufacturers provide these on their websites.

    Not sure how much a local repair shop would charge to fix the problem though.
  • Download and run Malwarebytes (free edition) don't click for the pro trial https://www.malwarebytes.org/
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

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  • GunJack
    GunJack Posts: 11,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    slimdrivers will identify and help you download missing/ood drivers totally free, just untick/custom install out all the toolbarts/searches:-

    https://www.slimwareutilities.com/slimdrivers.php

    DON'T use the Download.com link (big green box), look just underneath it for the slimware utilities link
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • renegade
    renegade Posts: 1,282 Forumite
    GunJack wrote: »
    slimdrivers will identify and help you download missing/ood drivers totally free, just untick/custom install out all the toolbarts/searches:-

    https://www.slimwareutilities.com/slimdrivers.php

    DON'T use the Download.com link (big green box), look just underneath it for the slimware utilities link

    Thanks GunJack for that. One problem, I couldn't find how to untick.custom install out of all the toolbar searches?:mad:
    You live..You learn.:)
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    You don't need SlimDrivers either. Windows Updates will usually update your Drivers.
    What machine are you running?
  • renegade
    renegade Posts: 1,282 Forumite
    You don't need SlimDrivers either. Windows Updates will usually update your Drivers.
    What machine are you running?

    I have used SlmiDrivers now.
    Windows have done udates but not sorted the drivers problem, use windows 7 with Google Chrome on an Acer Aspire 5742z.
    You live..You learn.:)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    For which component(s) are the drivers still missing?
    No free lunch, and no free laptop ;)
  • renegade
    renegade Posts: 1,282 Forumite
    macman wrote: »
    For which component(s) are the drivers still missing?

    USB Video Device
    HID compliant mouse
    Atheros AR5B97 Wireless network

    It said there are 22 out of date drivers?
    You live..You learn.:)
  • debitcardmayhem
    debitcardmayhem Posts: 13,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    renegade wrote: »
    USB Video Device
    HID compliant mouse
    Atheros AR5B97 Wireless network

    It said there are 22 out of date drivers?

    What is "It"?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • renegade
    renegade Posts: 1,282 Forumite
    What is "It"?

    Slimdrivers.
    You live..You learn.:)
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