Letting agent won't give us meter readings

naedanger

matelodave wrote: »

If you read the meter and send the info in to your supplier you shouldn't have an estimate as it's an actual read and shouldn't be subject to any queries. Even better if you take a photo as you leave.

Indeed. I was not saying you should not take a reading before leaving. However if someone did not take a reading what should they do? (It is not helpful saying you should not have got into this position.)

However if you don't read it yourself and close down the account you would still be liable for standing charges and any consumption until a reading has been notified and agreed which could be weeks or even months if another tenant doesn't go in and submit his own reading. It could prove to be a costly omission

Why would a customer be liable for the standing charges after notifying the supplier they had left?
I also don't think they would be liable for usage after notification but they would be liable for usage up to notification and if the supplier estimates it at a certain level it may be difficult for the customer to dispute the level. However if another customer moved in and used energy for months before a reading was taken (and did not dispute this) then I don't think they could argue the liability was the previous tenant's. The difficulty would be if they disputed using this energy.