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TSB Classic Plus registration problem
TrustyOven
Posts: 746 Forumite
Just tried to sign up to one of these accounts, the application process was going very well. Passed the credit check stages, and just needed to setup internet banking.
Suddenly Firefox crashed! (it does this from time to time, not sure why. Very annoyed by this.)
Restored the Firefox session, and all I get is just the normal TSB homepage. So I start to apply for a TSB account (thinking the last one didn't actually complete), only to be greeted by this message:
"According to our records, you have already applied for a current account with us recently. Unfortunately, we're not able to consider another application at the moment."
So... I can't ever apply for a TSB account from now on?
There's no email address I can see, just a phone number (i'll try it tomorrow).
Anyone got any ideas please on how to unstick this situation?
Suddenly Firefox crashed! (it does this from time to time, not sure why. Very annoyed by this.)
Restored the Firefox session, and all I get is just the normal TSB homepage. So I start to apply for a TSB account (thinking the last one didn't actually complete), only to be greeted by this message:
"According to our records, you have already applied for a current account with us recently. Unfortunately, we're not able to consider another application at the moment."
So... I can't ever apply for a TSB account from now on?
There's no email address I can see, just a phone number (i'll try it tomorrow).
Anyone got any ideas please on how to unstick this situation?
Goals
Save £12k in 2017 #016 (£4212.06 / £10k) (42.12%)
Save £12k in 2016 #041 (£4558.28 / £6k) (75.97%)
Save £12k in 2014 #192 (£4115.62 / £5k) (82.3%)
Save £12k in 2017 #016 (£4212.06 / £10k) (42.12%)
Save £12k in 2016 #041 (£4558.28 / £6k) (75.97%)
Save £12k in 2014 #192 (£4115.62 / £5k) (82.3%)
0
Comments
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Honestly if at all possible speak to telephony or a branch they should be able to pick up the application for you in the system or start afresh.
Hope all goes well :-)Proud dad to two little ones who light up every day
Live every day like its your last because you never know it might just be!
I do work for a bank however any comments I make are my own and should not be seen as me giving advice or in any connection to my employer.0 -
I did similar - reading T&Cs on a seperate tab, managed to close whole browser instead of single tab - lost whole application - bleeding annoying ain't it?
Your application will be deleted after either 1 or 2 working days - I can't remember which. I rang them and asked when I did it. You'll be able to reapply online from scratch either Wednesday or Thursday0 -
Many thanks for your help. tizerbelle's suggestion worked. I waited for a couple of days and just now opened the account.Goals
Save £12k in 2017 #016 (£4212.06 / £10k) (42.12%)
Save £12k in 2016 #041 (£4558.28 / £6k) (75.97%)
Save £12k in 2014 #192 (£4115.62 / £5k) (82.3%)0
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