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Reclaim with First Direct

Happy Bank Holiday.
And seeing as it's typical bank holiday weather I've decided to finally sort out my PPI. About a year ago I sent off to First Direct about PPI on the loans I had with them in the early 2000s. They sent back a letter listing 4 different loans all with PPI. Account numbers and dates. They also sent two loan agreements, one matching up with the listed loans the other not listed. They also sent my bank statements with them.
I know I should've cracked on with this when I recieved all this but I was in and out of work at the time so my mind was on other things.
I'm kind of scratching my head as what my next step is? Do I fill out the questionaire for each loan? What about the loan agreement that isn't listed on the letter?
Maybe I should start again and follow it through like I should've done last year? Apologies for my slackness and thanks in advance for any advice.

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