Item not received & Invalid Claim

Kim_kim

I bought a top, it didn't arrive, I messaged the seller.
She said she was away the weekend & would resolve when she returned.
Didn't hear from her.
Tried to open a "not received item" case on eBay, not on the app, but using iPhone on the normal website site.
At the end got "Invalid Claim"
Wasn't sure if it was some sort of error or what?
Didn't know if my claim had gone thought.
Any way another week, nothing from her or eBay.
Tried again - same error message.
Any ideas?

forgotmyname

When did you purchase the item? UK seller or a Chinese seller with UK locations in the listings?

terra_ferma

Phone ebay and ask them.

Kim_kim

terra_ferma wrote: »

Phone ebay and ask them.

Isn't it expensive to call them?

Kim_kim

forgotmyname wrote: »

When did you purchase the item? UK seller or a Chinese seller with UK locations in the listings?

Late July I paid. They posted early August.
Just a normal private seller.
I wondered if it was the iPhone

theonlywayisup

Kim_kim wrote: »

Late July I paid. They posted early August.
Just a normal private seller.
I wondered if it was the iPhone

Open an INR in Paypal. Or use a desktop/laptop and open and Ebay one.