mail is being stolen

Richie-from-the-Boro

Differing prices from £200-£300 a year for a PO box, depending on what type of service you want - start here.

Parva

Not defending the Royal Mail here but speaking as somone who worked as a Postman for a while (until my bone cancer crap !!!!!!ed that up), 2011 anyway. Even back then, mail delivery was taken extremely seriously. There were random checks on your mailbag when you entered the sorting office, any mail found in that bag (ie. not delivered) was gross misconduct and instantly dismissible.

I know that the Royal Mail is still one of those last 'institutions' where the union will fight tooth and nail over the tiniest issue but trust me, it's incredibly unlikely that the postman is the issue here. I've worked under that regime and the penalties for non-delivery of even spam mail are very severe.

custardy

Richie-from-the-Boro wrote: »

Differing prices from £200-£300 a year for a PO box, depending on what type of service you want - start here.

There is no need for any PO boxes

http://www.postcodes.royalmail.com/delivery/outbound-mail/mail-collect

whitewing

Are you absolutely sure that it isn't your carer who is responsible for the missing mail?

custardy

whitewing wrote: »

Are you absolutely sure that it isn't your carer who is responsible for the missing mail?

Well I had wondered this but thought best not to say it.
A mail collect would be pointless if that's the case.

frank777

Have you contacted Royal Mail? If not, make a formal complaint about mail deliveries to your address at https://royalmailemailform.datasquirt.co.uk/ContactUs.aspx

That way you will have proof that you have reported that you have a problem - an audit trail. If any fraud does happen, you can prove that you have not been negligent (failing to exercise the care expected of a reasonably prudent person in like circumstances)

in_the_Cotswolds

As with Parva, I'm a Postie and non delivery and willful delay of the mail is still a dismissible offence.

I had the same problem on one of my delivery rounds. The "letter box" was the open bathroom window. The persons mail was being opened by someone else in the house and stashed under the bath. Luckily the person concerned was a posties daughters bf and he collected the mail straight from the frame.

Royal Mail will investigate, they will ask the postman/woman, put a note on the frame where your post is sorted, and if it is a recurring complaint in my office you take the mail to a manager and it is then sealed in a bag marked as checked then put in the bundle ready for delivery.

Contact RM again and ask about the progress of your complaint.

Parva

in_the_Cotswolds wrote: »

As with Parva, I'm a Postie and non delivery and willful delay of the mail is still a dismissible offence.

I had the same problem on one of my delivery rounds. The "letter box" was the open bathroom window. The persons mail was being opened by someone else in the house and stashed under the bath. Luckily the person concerned was a posties daughters bf and he collected the mail straight from the frame.

Royal Mail will investigate, they will ask the postman/woman, put a note on the frame where your post is sorted, and if it is a recurring complaint in my office you take the mail to a manager and it is then sealed in a bag marked as checked then put in the bundle ready for delivery.

Contact RM again and ask about the progress of your complaint.

Sadly, most here won't know what the 'frame' is but I totally understand what you're talking about. For the uninitiated, it's a framework of boxes where letters and small packages are put into a certain order before filling the postbags (and yes, a postman doesn't just have one bag of mail to deliver).

suejb2

Depending what area the O.P is in they may have T.N.T delivering their mail.Here in Manchester we have Royal Mail and T.N.T .The O.Ps bank may well be using the latter.