Argos Kids Go Free Voucher to Chessington - misleading

in Going out deals
4 replies 2.5K views
This is a reference to help stop any other families from being fooled into making the same mistake we did. We are a family of 6 and had four Argos Kids Go Free vouchers.

Argos team up with Merlin attractions each year to give you Kids Go Free Vouchers - one free child with a full priced adult ticket, WHEN YOU PAY ON THE GATE THE HIGHEST PRICE THEY HAVE LISTED (no other vouchers to be used or on-line bookings allowed).

At the time of this post, Chessington are charging £25pp for early bird bookings made on-line at least 5 days before your visit, or £30pp when those tickets have gone. If you turn up at the gate they charge £34pp for families or groups of 2 or more, or £45 for one adult ticket entry on their own (who goes alone?).

As a family of 6 with Kids Go Free Vouchers I expected to pay £34pp x 3 = £102. I called to check and paid 10p per minute to get through and was told yes £34pp for families and groups.

On the gate We had to pay 3 x £45 = £135 to get in and use 3 Argos vouchers for the kids. Total saving £15.00.

We had this trip planned for weeks. I could have booked the early bookings at £25pp and it would have only cost £150. How can a booking of 6 people only save you £15.00 when four of them are kids (oldest is 13 so classed as an adult at Chessington).

They said no other offer can be used with the vouchers, and that inlcudes their standard on the gate price of £34pp for families and groups.

The £45 charge is clearly their foot stop for anyone using vouchers. they are ticking you into thinking you get a good deal when you are not.

By the time you turn up with your kids after a long journey they know very well you have no choice other than to pay the highest price per person in order to use the vouchers.

And then you are faced with long queues which are made even longer by continually letting people in front of you that have Fasttrack tickets. And they go on again and again and cost a fortune if you are on a budget.

This is not the place to visit if you are on a budget. We spent the whole day queuing for just a handful of rides. Biggest let down of any parks.

Argos should be ashamed of themselves too.

Replies

  • flea72flea72 Forumite
    5.4K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    Forumite
    The t&c state one free child per adult full price ticket. Why would you expect to pay the 'family' price, seeing as that is not the adult price?
  • Nada666Nada666 Forumite
    5K Posts
    Forumite
    Remind me not to attend Merlin sites if they are seeking to attract the children of the sort of people who shop at Argos.
  • IftiBashirIftiBashir Forumite
    409 Posts
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    Forumite
    flea72 wrote: »
    The t&c state one free child per adult full price ticket. Why would you expect to pay the 'family' price, seeing as that is not the adult price?

    I agree with this TBH.
    When you get a free ticket its usually in exchange for a full paying additional ticket - not any other discounted ticket such as family tickets etc.
    It was the same when we used the Kelloggs vouchers to go to Legoland last year - had to pay full price for a child ticket to get an adult in for free - not any family rates or online rates etc.

    At the end of the day, if a park is letting a customer in for free they will do their best to make the accompanying ticket as expensive as possible! Thats the catch!
  • flea72 wrote: »
    The t&c state one free child per adult full price ticket. Why would you expect to pay the 'family' price, seeing as that is not the adult price?

    ^^^^ this, although if you were told over the phone that it would only be £34 each I would make a complaint and see if they will refund you the difference.
This discussion has been closed.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android

MSE App

Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools