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ppi and the deceased

hello,
I'm helping a friend fill in the ppi form, all the credit cards were in his wife's name she is now deceased, he does have probate over the estate and since they both never worked were definitley mis- sold this, without going into to much details, anyway do i put her name 1st on the form as they were in her name and not his, and do i put his at all on the form, little bit confused on this, thanks

Comments

  • Insider101
    Insider101 Posts: 1,062 Forumite
    chelly1972 wrote: »
    hello,
    I'm helping a friend fill in the ppi form, all the credit cards were in his wife's name she is now deceased, he does have probate over the estate and since they both never worked were definitley mis- sold this, without going into to much details, anyway do i put her name 1st on the form as they were in her name and not his, and do i put his at all on the form, little bit confused on this, thanks

    Put her name then (deceased). Put his name as the person complaining on her behalf. Give the complaint reasons I .e unemployed at the time. Enclose a copy of the Grant of Probate. It's a familiar story, they should then proceed with the matter as normal.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just make sure they are actually PPI and not life insurance policies. If they are life you may want to see if they can now be of use.

    I see a lot of complaints where people complain they were not working but they werent even sold PPI in the first place, but life insurance. Obviously it may well be PPI. I've investigated complaints and actually didnt see many sales where they were not actually working.

    People often just see the word insurance and assume its PPI.
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