Park Resorts Complaints

Northern78

Afternoon all

Does anyone have an email address for Head Office or something like that for Park Resorts? I initially sent an email using their online form and received an email back saying someone would respond within 28 days. No reply. So I replied to that email saying although I appreciate that it was only a minor issue I feel that the park should still be responding to customers when their expectations have not been met. Received another email saying I will get a response within 28 days and guess what....no reply!

Now like I said in my email to them, it wasn't a major issue I had in the first place but was is miffing me is the fact they can’t even be bothered to reply other than with these automated responses.

I'm not trying to drag anything out and I'm not looking for anything for free before someone starts with that one, I just simply wanted to know what their opinion was of my complaint, whether they thought the issues we had were acceptable or not.

Thanks!

Errata

Ask David Boden -

Mr David Boden Chief Executive

Email david.boden@park-resorts.com
Website http://www.park-resorts.com

Northern78

Thanks Errata! That's just what I was after. I tired googling but just kept getting the standard complaints email address.

Will see if Mr Boden or his PA can be bothered to reply.

Charityworker

Hi, would be interested to know what site you want to complain about. I own a caravan on a Park Resorts site and it would be interesting to see if its the same one.

lea2012

We've just stayed in a Gold Plus caravan at Cayton Bay and had to complain to reception whilst there due to the cleanliness of our caravan. Didn't get much of a response at the time either!