Bank vs. Building Society

le_loup

Nationwide keeps crashing - what nonsense.

colsten

sounds as if polymaff is on a personal mission to lure people away from Nationwide. I have been logging into Nationwide (as well as basically all UK banks) for several years on a daily basis. Nationwide, as all the others, has had the occasional downtime. None of them ever crashed if my memory serves me right.

I am also intrigued what polymaff means by "Plus that 2.5% at NW is a poor rate". If this is meant to refer to any of their current accounts: I know of none they have with 2.5%. There is a 5% one, and a 3% one, and a 0% one that comes with travel insurance if certain conditions are met.

If it is meant to refer to their regular saver, it is a very competitive product in the current climate for anyone who already has exhausted the 4% and 6% regular savers elsewhere, it doesn't, as others, expire after 12 months, and it takes a generous £1,000 a month. But who knows, perhaps polymaff refers to something entirely different.

polymaff

libra10 wrote: »

I've definitely never heard of Nationwide's online banking system crashing so much, and never experienced myself.

I also use Halifax and Nat West banking, and consider Nationwide to be at least as good, if not better, than either of these. Have never used Santander, therefore unable to say.

Have you ever used Nationwide's app? It seems to work very well.

Oh, I'd definitely put NatWest ahead of NW. Just one proof:

It is SO easy to get NatWest to download an excel-format file of statements on all accounts since they were last downloaded. The guy who thought of and implemented that was really tuned in to users' needs.

To me, LBG, (Halifax, Lloyds, TSB) websites are slipping slightly backward. Just one evidence:

The recent Make Payments system, as well as including the dodgy help messages mentioned earlier today, does not allow you delete a payee and forces you to proceed based on the first letter of the payee. The previous method is still there - but is not so accessible as the new one. Its main page contains far more info - allowing you to find the payee by name, sort code or account number straight off that one page - and it allows you to delete a payee.

polymaff

colsten wrote: »

sounds as if polymaff is on a personal mission to lure people away from Nationwide. I have been logging into Nationwide (as well as basically all UK banks) for several years on a daily basis. Nationwide, as all the others, has had the occasional downtime. None of them ever crashed if my memory serves me right.

Lucky you. My comments about NW staff's own comments still apply.

Who isn't on a personal mission to inform and influence on here, btw

colsten wrote: »

I am also intrigued what polymaff means by "Plus that 2.5% at NW is a poor rate". If this is meant to refer to any of their current accounts: I know of none they have with 2.5%. There is a 5% one, and a 3% one, and a 0% one that comes with travel insurance if certain conditions are met.

Foot in mouth. Sorry. I meant to refer to interest only being earned on the first £2.5k of the 4.89% account's balance.

I've found NW to be rather unreliable. In the last two years they've opened an account in my name that I didn't authorise, they've mucked up the opening of a Loyalty Account and they've failed to explain why another account I had with them paid monthly interest on an unpredictable basis - the only surety being that it never paid the interest on the day the T&Cs said that it would. IMHO, they've little to offer the serious saver at the moment but when they did, they made the rolling over of accounts overcomplicated when it came to 975 certification. Just my experiences.

colsten

Not much point arguing with someone who appears to bear some sort of grudge against a particular company, or is on a particular techno-trip.

I am not suggesting Nationwide are better or worse than others, I am just saying, like others have said, that I have not experienced the crashes that you say happen regularly at Nationwide. That despite logging into my Nationwide online banking literally every day, and some days more than once.

If you read my post carefully, you will also notice that I have several years of experience of logging into basically all UK banks on a daily basis, alongside logging into Nationwide. I have a lot of practical experience as an account holder at many of the UK financial institutions. I have not said one is better then another, I have not promoted Nationwide as better than others. I would, in any case, never select a given company but I look at the products they offer, and then select the one that best suits my requirements (there is a good reason why I have accounts with basically all of them). All of them have reasonable online facilities. It's quite bizarre to claim any of them crashes with any regularity as if this was indeed the case, it would be plastered all over the news, and we would have heard about it on MSE before now.

End of discussion for me on this matter as this is no longer productive use of my time.

ManAtHome

polymaff wrote: »

Oh, I'd definitely put NatWest ahead of NW.

And which NatWest account is paying more than the (allegedly pathetic) 2.5% from NW? (regardless of which NW account is paying 2.5%).

For reference:
Instant Saver 0.5% to 0.75% (£25k+)
Cash ISA 0.75% to 1% (£25k+), 1 year fix 1.35%, 2 year fix 1.6%
Non-ISA Fixed Term - 1 year 1.1%, 2 year 1.35%

They really should have 'loadsamunny' to pimp their web site given those disgustingly low rates - do they actually have any customers who are in credit?

polymaff

ManAtHome wrote: »

And which NatWest account is paying more than the (allegedly pathetic) 2.5% from NW? (regardless of which NW account is paying 2.5%).

For reference:
Instant Saver 0.5% to 0.75% (£25k+)
Cash ISA 0.75% to 1% (£25k+), 1 year fix 1.35%, 2 year fix 1.6%
Non-ISA Fixed Term - 1 year 1.1%, 2 year 1.35%

They really should have 'loadsamunny' to pimp their web site given those disgustingly low rates - do they actually have any customers who are in credit?

libra10's post and my reply to him/her that you quote from make no reference at all to interest rates - just internet services.

polymaff

colsten wrote: »

End of discussion for me on this matter as this is no longer productive use of my time.

Hmm. I drew that conclusion last night.