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What is the target time for Budgeting loans?

I sent a Budgeting loan form about 4 weeks ago and DWP have not done it yet and they state they got it.

So do they have time targets to get them done?

i did ask why it was taking them a while to look at it and was told due to short of staff.

so this got me thinking are DWP moving staff from other parts to PIP to get to get the waits down on PIP?

Comments

  • missapril75
    missapril75 Posts: 1,669 Forumite
    Eighth Anniversary Combo Breaker
    i did ask why it was taking them a while to look at it and was told due to short of staff.

    so this got me thinking are DWP moving staff from other parts to PIP to get to get the waits down on PIP?

    More likely someone in government cut back on staff due to reduction in social fund workload and got their sums wrong. Or just used the social fund changes to cut staff regardless of the consequences.
  • dippy3103
    dippy3103 Posts: 1,963 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    It's also peak leave season - which will impact on an overstretched service
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    It should be a couple of weeks...

    The man in charge is a certain Mr Smith, and his email address is caxtonhouse.clerkpru@dwp.gsi.gov.uk

    I suggest that you contact him about the problem.
  • topaztiger1983
    topaztiger1983 Posts: 614 Forumite
    edited 21 August 2014 at 12:44AM
    I applied for one a few months back, took about 6 weeks

    I think they usually say 6-8 weeks but could be less, could be more

    But mine personally was 6 weeks, you should recieve a letter with an offer then when you send back (Saying that you accept their offer, don't expect it to be anywhere near what you asked for though) you should get the money in about 2 weeks

    Government are cutting back on all 'unnecessary' staff at the moment, so I doubt they would draft in staff from other areas to help out, but I don't know as I don't work for them (Just my opinion) maybe someone who does work for them can prove me wrong

    Hope this helps
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