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No Running Water!

24

Comments

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    gik wrote: »
    Does a landlord not have a reasonable time to carry out a repair?

    3 days is not reasonable to be without water.

    A flood wouldnt be within the landlords control, but they would still be responsible for providing housing whilst it was sorted.

    That is what happens when you enter a business in letting out a house. They are being paid to provide a home for someone. if that home is not available, the landlord has to provide alternative accommodation. Why should someone pay twice to have somewhere to live.

    I am sure the landlord can then claim back from insurance or someone else, but the tenant is not responsible.
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Hintza wrote: »
    Not if it is out with the Landlord's control.


    A fire is out of the landlords control.

    A flood is out of the landlords control.

    It doesnt mean they can just let their tenant go without a home. A home they are being paid to provide. They have to fund the alternative accommodation. They don't have to pay for the Ritz, but they have to provide.


    Who they then claim the money back from is down to whoevers responsibility it was, or whether it is an insurance issue. None of which has anything to do with the tenant.
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    Hintza wrote: »
    Not if it is out with the Landlord's control.

    Just not true.

    I lived in an apartment where water was seeping through the floor. It certainly wasn't the landlord that was sneaking in overnight and pouring it there, but they had to fix it, because they are responsible for the property.

    If it's someone else's fault, the landlord can sue them, but responsibility for the tenant lies with the landlord.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Good to know that if my water's off overnight for any reason, I can book the family into a hotel free of charge.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Good to know that if my water's off overnight for any reason, I can book the family into a hotel free of charge.

    Utterly irrelevant to the situation.

    Overnight is not 3 days. Also it's your own property. If your insurance allows for it, knock yourself out.

    Letting is a business. It's not just having someone else pay the mortgage.
  • ThumbRemote
    ThumbRemote Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Good to know that if my water's off overnight for any reason, I can book the family into a hotel free of charge.

    This document would suggest that if your water is off for 24 hours and they don't provide water tankers, they'll pay you compensation.


    http://www.unitedutilities.com/documents/Our_Standards_of_Service.pdf

    Possibly just about enough for a cheap hotel.
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Really the House Renting and Selling board would be a better fit.


    There is a reason why landlord insurance exists.
  • daytona0
    daytona0 Posts: 2,358 Forumite
    Fosterdog wrote: »
    What did the other residents do for the three days?
    Did anyone provide any water at all? Drinking water? Access to shower facilities in a community centre/gym?
    Did you find the cheapest hotel in the area? Would a B&B have been cheaper?
    Did you ask them what you should do or just tell them you were going to a hotel and expecting them to pay?

    Yea, this...

    There were cheaper options available and given the landlady didn't seem to CHOOSE the resolution (or hotel) then I suspect that they were either not listening or you didn't mention on the phone that you were going to charge them (which is the more likely scenario).


    Worst case scenario the landlady could have allowed you to stay at their house or another house they have in the area which would have kept costs down in this instance.

    I personally dont think that you have been reasonable with landlady here so you MAY not get anything but worth a try
  • Laz123
    Laz123 Posts: 1,742 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Being without water for 3 days is not acceptable, contrary to what the trollers say.

    I would have informed her in writing first of your intentions and then if she refused to pay up I'd take her to the small claims court.

    Your best bet is to get your half-hour free legal advise or CAB.

    Good luck.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Laz123 wrote: »
    contrary to what the trollers say.

    So trollers in your eyes is anyone you don't agree with? Are you mad?
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