Completing Claim Form - advice needed

polkaspot

I have PPI on a credit card from Feb 1998 and when I contacted the bank they asked for their claim form to be completed which is asking for information on my husband's job, my sick leave and any pay I may have received during that particular employment period, mortgage info, savings info to name but a few.

Does this information have any bearing on PPI or is this part of a delaying tactic; please advise.

societys_child

Yes, it has a bearing on your complaint, no, it's not a delaying tactic.

Nasqueron

If you're claiming that you didn't need the insurance as you had adequate cover elsewhere, they are asking you to prove it.

Otherwise they may just be assessing whether you had any need for it - if you could not pay your bills if you lost your job or were off on long term sick then if the PPI would have paid out they may argue it was not mis-sold.

Just fill in the details and send it off, ring old employers if needs be

Hopefully if you were mis-sold you will get your money back, if not, then be glad you had no need to claim on it.

[Deleted User]

Although the Banks have used "delaying tactics" in the past (specifically when bank charges were being claimed back prior to the court case), there are no such procedures with regard PPI complaints. The Bank has eight weeks in which to consider and investigate your complaint. I suggest you allow them this time and co-operate fully with any requests for information not in your original complaint.

dunstonh

Does this information have any bearing on PPI or is this part of a delaying tactic; please advise.

As others have said above, it is important information that can influence the outcome. It really depends on your complaint reasons. If they are weak/unprovable, then they have to look at the overall position and see if the plan was suitable for your circumstances.