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Credit Card PPI Reclaim Question

My husband had his SAR information back from Lloyds a while ago and successfully claimed back the PPI for his old loans :j

He also had a credit card with them on which he was paying PPI that we would also like to put in a claim for. He had the credit card for a long time and every time a new card (with new expiry) was issued/sent the last 8 digits of the long card number changed.

My question may be a stupid one but...
Do we put in one claim for the credit card across the duration of it's life? Or do we need to put in seperate claims for the different card number variations?

Your advice would be very much appreciated.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You put in a single complaint.
  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    RedSH wrote: »
    My husband had his SAR information back from Lloyds a while ago and successfully claimed back the PPI for his old loans :j

    He also had a credit card with them on which he was paying PPI that we would also like to put in a claim for. He had the credit card for a long time and every time a new card (with new expiry) was issued/sent the last 8 digits of the long card number changed.

    My question may be a stupid one but...
    Do we put in one claim for the credit card across the duration of it's life? Or do we need to put in seperate claims for the different card number variations?

    Your advice would be very much appreciated.

    Hi RedSH,

    As has been advised by another poster already, one claim will be sufficient. This is because, while the card number may have changed, all cards were linked to the same credit card account. As such, we should be able to locate your husband's details with any one of the card numbers.

    I hope this helps, but if you have any other queries on reclaiming PPI, you'll find some useful info here.

    Thanks,

    Graeme
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • RedSH
    RedSH Posts: 15 Forumite
    Many thanks for the helpful replies :)

    It's nice to see that Lloyds have a representative to give advice, thanks Graeme!
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