long distance selling regularions,

ellajuk

Query with regards to the long distance selling regulations, which state then when an item is purchased that certain details including the cancellation policy should be provided in writing or by email. however... I quote........

Failure to provide this information by the trader will entitle you to a much longer period in which to cancel the order, as your right to cancel doesn’t end until 7 working days from the day after the seller does provide it. This is up to a maximum of 3 months and 7 working days from when you placed your order.


So if say this was not supplied in the order email or delivery email would then one have a right to a refund within a period of 3 months 7 days ?

jackieblack

Maybe try posting on the Consumer Rights thread, rather than Debtfree Wannabe. You'll probably get a better response.

http://forums.moneysavingexpert.com/forumdisplay.php?f=173

ellajuk

Thankyou Jackieblack, I wasnt sure where to post the above.