B & Q What A Waste

firefox1956

Went into my local B&Q & ordered a couple of items in store for delivery to the store.
I paid for the items & was given an A4 printed sheet with the order details on.
There was also another FIVE A4 sheets printed on both sides of Terms & Conditions !!!!!!!!!!
What a stupid ridiculous waste of paper.....
Why could they not just put 'See website for Terms & Condition' ???
Must equate to hundreds of tons of paper over a year.

keyser666

firefox1956 wrote: »

Went into my local B&Q & ordered a couple of items in store for delivery to the store.
I paid for the items & was given an A4 printed sheet with the order details on.
There was also another FIVE A4 sheets printed on both sides of Terms & Conditions !!!!!!!!!!
What a stupid ridiculous waste of paper.....
Why could they not just put 'See website for Terms & Condition' ???
Must equate to hundreds of tons of paper over a year.

Becuase their T&Cs online are likely to be different and noone would read them either

McKneff

It seems daft anyway, you should read terms and conditions before a purchase.


Once something is paid for, nobody bothers looking.....

dodger1

Maybe there is some legal requirement but I really don't know.

firefox1956

I did actually ring the store manager but I just got the ' Company Waffle' line.....

Dyna4

firefox1956 wrote: »

I did actually ring the store manager but I just got the ' Company Waffle' line.....

You must have dialled the wrong number.

firefox1956

Dyna4 wrote: »

You must have dialled the wrong number.

Yes very funny !!!
:D

Kesstra

firefox1956 wrote: »

Went into my local B&Q & ordered a couple of items in store for delivery to the store.
I paid for the items & was given an A4 printed sheet with the order details on.
There was also another FIVE A4 sheets printed on both sides of Terms & Conditions !!!!!!!!!!
What a stupid ridiculous waste of paper.....
Why could they not just put 'See website for Terms & Condition' ???
Must equate to hundreds of tons of paper over a year.

Because then people would complain they didn't have time/access/too poor to access a computer/phone to read said T&C's :rotfl:
I know someone who constantly complains everything is online now.
Well, yes I agree online is the go to for everything and shouldn't always be.
BUT it seems it's a case of companies darned if they do and darned if they don't.

You want to traipse all the way home to read a long page of T&C's only to cancel the order because you don't agree or in fact can't place the order until you have ticked * I agree* on their webpage? Then have to go back to the shop and place the order.
Or try and look at your tiny smart phone screen reading endless pages while stood in the shop using up a data allowance you may or may not have.
(The person I know bleats about not having a smart phone, that not everyone has a smart phone, can read/use a smart phone or should not have to use a smart phone or doesn't have an allowance to use the internet everytime they need to read T&c's)

The way it seems to work is this:
Place order in store, get in store service, read paperwork in store.
Place order online, get online service, read paperwork online.

Your name doesn't begin with R does it!!???? :eek: