Old Excel Claim Resurrected

James_N

In a pre 2012 situation with a debt collectors letter in Aug 2014, is it better to:

1. ignore and leave the data retention issue alone
2. ignore the debt collectors but complain about data retention to the relevant bodies?
3. deny debt, require the debt collector returns alleged debt to principle, AND complain?

Thoughts please. As a regular here I am seeing this one through on my own account.

Coupon-mad

I would vote for:


2. ignore the debt collectors but complain about data retention to the relevant bodies.

Coupon-mad

Coupon-mad wrote: »

I would vote for:

2. ignore the debt collectors but complain about data retention to the relevant bodies.

Just to add the other alternative is something like this:

https://forums.moneysavingexpert.com/discussion/5036457

or this (would need rewording as this one wasn't pre-POFA and was a disability case, involved Excel & Rossendales letters though):

https://forums.moneysavingexpert.com/discussion/comment/65646422#Comment_65646422

It's down to what feels right for each poster - ignore, complain to the ICO - or really go on the offensive! Either way there is NO keeper liability for a pre-POFA case.