Wescot/O2 chasing me for money I don't owe

glentoran99

parrysite wrote: »

I think you're missing the point here. O2 consider the upgrade choice to be absolutely fine. They are disputing the fact I later ported away from O2. NOT the upgrade, but the choice to port away- which was not described in the remedy from the ombudsman.

Bingo! you could 'upgrade' your contract but not chnage the duration of it,

parrysite

glentoran99 wrote: »

Bingo! you could 'upgrade' your contract but not chnage the duration of it,

I'm not sure why you're hell bent on proving me wrong here but to clarify, I could upgrade to whatever contract duration I wanted, the decision had no stipulation other than to upgrade without penalty.

glentoran99

parrysite wrote: »

I'm not sure why you're hell bent on proving me wrong here but to clarify, I could upgrade to whatever contract duration I wanted, the decision had no stipulation other than to upgrade without penalty.

im not trying to "prove you wrong" merely suggesting that they may not have a case to answer, and you might just have to pay the money they say you owe them.

In your OP you said

I believe that the contract for my 30 day rolling contract overwrites my first contract as it was an upgrade. Correct?

I answered your question saying no i dont believe it is correct and it appears o2 believe the same.

I have never heard of an "upgrade" reducing the term of a contract, in fact the reason phone companys give upgrades normally at a good deal is to tie you in for longer, They were allowing you to upgrade your contract to take advantage of 4G, however I dont see where they agreed or where told to let you leave early, I think that point is crucial,

now i know you say you would call it an upgrade to switch to simplicity, however in my experience when my contract has been up but i wanted to wait for a new handset, they would switch to a sim only tariff until such times as I wanted to upgrade,

It will be interesting to see the ombudsmans take on it, and i genuinely hope you are right, but i think the crucial point is they didnt say you could exit your contract early without penalty