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Appeal Rejected

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Comments

  • Goodnews
    Goodnews Posts: 25 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Coupon-mad, ampersand, Guys Dad, thank you ever so much for your help. I'll be using ampersand's version of letter as it is concise.

    I'll feedback on response or absence of response from Excel.

    Thanks to all who have taken previous time to help out. You have been fantastic!
  • ampersand
    ampersand Posts: 9,688 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Remember to complain to BPA, gn, and obtain your free Cert. of Posting from the PO.

    Anything that comes now can go straight into that nice new file you now have:-)

    For BPA, a brief cover note should suffice- 'The enclosed documents demonstrate a clear breach of POFA 2012 and I await your acknowledgment of this fact along with a copy of your letter of warning and or sanction to EXCEL within 10 working days i.e. by[date]. Research into their 'business' model shows them to be persistent offenders. Y/f etc.'
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  • Hi Everyone,

    Thank you all for your support with dealing with the PCN from Excel. I have now received a letter from them since my last post here.
    First they stated (error on their side) they received my correspondence to them on XX/XX/2005!! I wrote to them in August 2014!
    They continue by stating they would not provide a POPLA code and also, that they are pursing the Keeper outside POFA 2012. They referred to a note on the initial PCN stating that their rights under POFA no longer applies if PCN wasn't receive by he 14th day after the contravention!

    Are they able to pursue this outside POFA?, And are there any other options to continue to fight this?

    Please help, your support is most appreciated.

    Thanks very much.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    if its outside of POFA 2012 , they can only pursue the driver, for up to 6 years , under the MCOL rules
  • In addition to the letter from the Parking Operator, I also received a letter from BPA (as I had complained to them), asking me to forward a copy of the PCN and correspondence to and from Parking Operator. They have indicated however that they are not a regulatory body and as such unable to the individual tickets issued or the appeals process. Also that they do not have the authority to instruct the parking operator cancel the PCNs. However they are happy to investigate possible breaches of the code of Practice. Is worth sending them any information at all?.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 4 September 2014 at 2:05PM
    always send the BPA copies of all paperwork and the dates received etc, you are trying to get them to issue a sanction due to failures of the PPC under the BPA CoP

    no they cannot cancel a pcn for you as they are a trade body, but if they find CoP breaches then its a strong point in your favour if it goes any further

    ideally you should have appealed this within the 28 days and cited the POFA 2012 breach making the RK not liable , then going to popla if Excel did not cancel

    your late appeal didnt help you in this regard, as both you and the PPC were late , so both of you have failed certain aspects of this case

    you cannot force a popla code

    the BPA cannot force a cancellation

    the landowner can either force a cancellation or at least back your case causing a court to side with you or to force a popla code as ADR

    if Excel are mindful of POFA 2012 not being adhered to, then they can only pursue the driver under MCOL rules due to RK liability being none existent so a failure in court if it goes that far.

    Therefore you should read the earlier posts in this thread by myself, coupon-mad and @mpersand etc which tried to explain the vagaries of your particular and complicated case
  • Umkomaas
    Umkomaas Posts: 43,645 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Goodnews wrote: »
    Hi Everyone,

    Thank you all for your support with dealing with the PCN from Excel. I have now received a letter from them since my last post here.
    First they stated (error on their side) they received my correspondence to them on XX/XX/2005!! I wrote to them in August 2014!
    They continue by stating they would not provide a POPLA code and also, that they are pursing the Keeper outside POFA 2012. They referred to a note on the initial PCN stating that their rights under POFA no longer applies if PCN wasn't receive by he 14th day after the contravention!

    Are they able to pursue this outside POFA?, And are there any other options to continue to fight this?

    Please help, your support is most appreciated.

    Thanks very much.

    Wouldn't mind a looksee at that letter (redact any personal detail first). Any chance you could photo/scan it and upload it here. Host it on Photobucket or Tinypic (both free to use) then copy link and paste here.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Redx, Umkomaas thanks very much for your response.

    I am unable to upload a scanned copy of the letter from Excel. However the wording is as below;

    Dear xxx

    Notice Serial No: xxx
    Vehicle Registration: xxx
    Date & Time of Issue: xxx

    We write further to your correspondence received on XXXX, in connection with the above Parking Charge Notice.

    Please note that we are not providing you with a POPLA code as you failed to lodge a valid appeal within th stipulated time frame.

    With regards to your comments advising we cannot pursue yourself as we are not acting within the Protection of Freedoms Act 2012, we must advise you that the Notice you originally received clerly stated, "If you are the vehicle Keeper and you have not received the Notice by the 14th day after the Contravention Date stated above, our rights under PoFA
    2012 no longer apply".

    As per the above, we are pursuing yourself outside of the Protection of Freedoms Act 2012.

    The outstanding amount of xxx is due to be received within our office by xx xx 2014. Should no payment be received by this date, further costs will be incurred should it be necessary for us to recover any outstanding charges using debt recovery and/or court action.

    Yours sincerely,

    Excel Parking services Ltd
    Litigation Department
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    edited 5 September 2014 at 2:29PM
    Dear Excel,

    I refer to your letter of dd/mm/yy.

    As you have confirmed that you are not able to invoke POFA keeper liability and I reiterate that I was not the driver at the time, any further correspondence on this matter, other than confirmation that the charge has been cancelled, will be construed as harassment and will be reported to the BPA.

    End of.
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