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LHA paid into wrong account, what can I do?

Viberduo
Viberduo Posts: 1,148 Forumite
edited 12 August 2014 at 3:55PM in Benefits & tax credits
When I say wrong account I dont mean I gave them the wrong details.

EDIT had an update which makes it even more confusing, LL has not been paid direct, I originally signed up for 1 credit union and the charity changed to a new one and the charity confirms that the LL has been paid by them when the payment came in

So I have no idea why the council is saying they paid to me.

Comments

  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I would go back to the council and tell them that you have not received your refund, as they have paid it to the charity, who refuse to deal with the matter. Say you believe that they are the only ones who can rectify the matter, so you would appreciate their help.
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    Write to the old landlord explaining that your (now closed) rental account is in credit and asking for a refund.
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Try WRITING to the charity.
  • Viberduo
    Viberduo Posts: 1,148 Forumite
    tomtontom wrote: »
    Write to the old landlord explaining that your (now closed) rental account is in credit and asking for a refund.

    Will be a nightmare as in the process of taking him to court for not return of my deposit, keeps telling me to wait longer for a report and place is a mess and I found out its not protected so the likelyhood he will give me the cash back is pretty much none.

    The credit union just said to get the council to claim the cash back and pay me as the credit union is trying to say that since the payments are sent in arrears I owed it to the LL and have to prove I didn't so either way a hassle.
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