Working tax credit overpayment

50_Pence

After continually failing to get through to the HMRC or the citizens advice bureau, I was hoping that someone on here could tell me if there was a way to work out if the amount I have been told I have been overpaid is correct?


My predicted income for the year was £15,000 but I actually received £17,126.


I was awarded £2209.68 working tax credit for the year and I have been told that I now have to pay back £1013.90 of this.



Thanks.

50_Pence

My income for the year before was £5869. It was WTC only and I'm single with no disabilities.

Valli

Just a thought - but have you tried putting your figures into the 'Entitled to' site?

http://www.entitledto.co.uk/

50_Pence

Valli wrote: »

Just a thought - but have you tried putting your figures into the 'Entitled to' site?

http://www.entitledto.co.uk/

Thanks, I've had a quick look at that site. I'll have to dig out some papers before I can fill in all the figures it's asking for!

Icequeen99

As BB says, we need more details on the entitlement side.

Presuming the entitlement figures are correct, then the income rise alone should only give an overpayment of £871 so there must be some related to something else other than income.

IQ

50_Pence

OK I've found my initial award, it's dated 3rd July. Basic (297 days) is £1565.19 and 30 hour element is £644.49. There is no reduction due to my income.

I was working temporary jobs that kept getting extended so I kept updating them with my expected income. I think I gave them the £15,000 figure in December.

Horseunderwater

Looks to me like they failed to action the £15k revised income estimate from December.
OP did you ever get sent a new award in December 2013? If not then you might be able to dispute the overpayment so long as you act within 30 days. Also do a subject access report to them for all telephone calls for the past year. That is where your proof will be.

50_Pence

Thanks for all your advice guys!

Finally got through on the helpline and I continued to be paid WTC despite telling them my income had gone up to “avoid any hardship.” I don’t think this was explained clearly to me on the phone but was apparently also explained in the updated award notification that I received (which rings a bell if I’m honest).

I’m definitely going to start keeping better financial records to avoid any more unnecessary stress!