Appealing a Non-Decision?

dippy3103

Housing_Benefit_Officer wrote: »

I had forgotten that pensioners were going to be excluded from Universal Credit - my pet hate that pensioners are excluded from the Council Tax cuts and the Bedroom Tax and get above inflation benefit increases.

More madness that Housing Benefit will be paid to pensioners by Local Authorities but working age claimants will get Universal Credit! Why split a benefit between separate administrators depending on age! Perhaps they realised it would be impossible to get a 90 year old to complete an online form themselves!

Yep... One of my pet peeves too. So if someone is in an AIP they could win the lottery & still claim. Meanwhile someone of working age struggles to pay the bedroom tax.....

Housing_Benefit_Officer

dippy3103 wrote: »

Yep... One of my pet peeves too. So if someone is in an AIP they could win the lottery & still claim. Meanwhile someone of working age struggles to pay the bedroom tax.....

Think they are reforning the AIPs. Bring back the capital rules and treat pensioners like working age folk.

Owen_Kric

Chaos does appear to rule at my local council office. Received an email from a Capita Council Tax officer telling me the case against me had been dropped followed by a letter posted from the same office 3 days later - per pro 'Revenues Manager' - asking me why I hadn't responded to the summons?

Have now emailed a response cc the magistrates' court because I do not want to be confronted by two uniformed police officers next week taking me into custody for skipping a court appearance.

I have automated email responses from the council and the court - so I know my email has got through.

Meanwhile, I have been told a formal letter of apology is on its way to me from the Benefit Office (same address as Council Tax Office) which I will believe when I see.

Is an apology three months down the line compensation for all that I have been put through and am continuing to be put through I wonder?

sportsarb

Is the pension being deferred?

dippy3103

Benefits have been outsourced then? Make sure your complaint has gone to the relevant manager overseeing Capitas contract. That usually gets their attention.

sportsarb

Owen_Kric wrote: »

Is an apology three months down the line compensation for all that I have been put through and am continuing to be put through I wonder?

If you believe you have suffered from maladministration then I would certainly push for some kind of special payment. This would be separate from your benefits etc.