Asda credit card accepted, then declined!

astoria
astoria Posts: 3 Newbie
edited 11 August 2014 at 12:43PM in Credit cards
Hi
My first post so please go easy on me.
I shop regularly with Asda online and saw their promotion of the Asda credit card offering free delivery and other benefits.
I applied online and was accepted. The email from them stated:
"Dear xxxx,

Thanks for applying for the Asda Money Credit Card. Your application was successful and you will receive your card and PIN separately within the next 7-10 working days.

Please call 0871 704 3363 when you receive your card to confirm safe receipt and so you can start to access a wide range of benefits offered to you by the Asda Money Credit Card.

Your application reference number is xxxxxxx."

After 2 weeks I phoned them as nothing was received. They said a replacement would be sent out. 2 weeks later I rang again and 2 days after got a letter saying my app had been rejected! I know of no reason why it would be rejected and its probably 18months since I last applied for a card (accepted).
It seems a really amateurish process and has annoyed me no end.
Is there any recourse? I have not shopped online with asda since!
Thanks

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    It is annoying but it does happen sometimes with most card issuers.

    You could try appealing their decision to decline (although it may well make no difference and they may well stick with the decision).
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • bengal-stripe
    bengal-stripe Posts: 3,353 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    A number of members have posted that the same thing has happened to them. (Barclaycard seems to be the worst offender.) Some people even held the cards in their hands and all of a sudden they were notified the deal was off. Something must have spooked the bank and they have withdrawn their offer.

    Check the credit reference agencies and particular CIFAS

    https://www.cifas.org.uk/

    very carefully about any hidden gremlins. If you find anything wrong, have it corrected. Apart from that there is not much you can do.

    Yes, you can boycott ASDA, but I doubt somehow it will bother them.
  • Thanks for the above advice, appreciated.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Yes, you can boycott ASDA, but I doubt somehow it will bother them.
    They won't even realise, of course!:D
  • They won't even realise, of course!:D
    You havnt seen how much wine my wife buys :)
  • CBU2004
    CBU2004 Posts: 121 Forumite
    Hmm, I remember a while back I put my Asda CC in the wash and it kinda bent and chip was discolored...I rang for a replacement and weeks went by and nothing turned up, I took a chance with the card and it still works fine to this day...still the replacement has yet to turn up lol.
  • Nasqueron
    Nasqueron Posts: 10,446 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    CBU2004 wrote: »
    Hmm, I remember a while back I put my Asda CC in the wash and it kinda bent and chip was discolored...I rang for a replacement and weeks went by and nothing turned up, I took a chance with the card and it still works fine to this day...still the replacement has yet to turn up lol.

    I ordered a 2nd sainsburys nectar card for the other half, thing never arrived lol, ordered another eventually and that arrived, fortunately no points have ever gone missing given the lax security over these things

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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