Natwest idiots

disco_3

Cheers rog2..:beer:

sarah84

Another recomendation for Cooperative Bank here, gave me a bank account a few weeks into my bankruptcy and I've always found their staff really helpful and actually friendly! Completely different to Halifax who I was with pre-bankruptcy and have nothing nice to say about...

NekoZombie

I used to bank with HSBC and loved them! If I wanted to borrow any money, they'd gladly let me have it. I thought this was the basis of a good long term relationship - little did I realise that them being so 'nice' was part of what got me in trouble...

rog2

NekoZombie wrote: »

I used to bank with HSBC and loved them! If I wanted to borrow any money, they'd gladly let me have it. I thought this was the basis of a good long term relationship - little did I realise that them being so 'nice' was part of what got me in trouble...

Me too NZ - when I didn't need it, they were falling over to offer me money. When I started to experience problems, and actually had to ask them for help, they did not want to know.

disco_3

Update on this Natwest fiasco..

Natwest manageress phones this morning saying nothing she can do Bristol have made a decision sorry.

Phoned OR he said go to bank at certain time and get them to phone me, you will have your money this afternoon...Yippeee..

Struggled to get her to the bank even going against surgeons wishes and met more rude people,, Attitude had changed from yesterday..Kept her waiting for 20 mins, said it doesnt matter if i speak to OR it wont change the situation,She agreed to phone OR..Came back from phone call and said sorry cant give you your money until a letter from OR..

Phoned OR there and then and he said sorry i cant overule the bank..What the hell did he send her for then and why say you will have your money this afternoon... To me another waste of time..

Now because disability benefit was supposed to be paid in this account today,, which it was but because they have closed the account its not showing so the benefits people cant do anything until the bank sends it back..As if they are going to do this quickly..

So no money not even disability money for up to a fortnight thats the length of time this will take.. I will say again Natwest was not involved with this bankruptcy at all.. No private room to discuss this so out in the open with my friend crying and explaining she has no access to her money and what is hse going to do for a fortnight.. Cold callous manageress pretends to be sorry,, lets hope the chief executive answers the email on wednesday if not i shall be sending more emails than he can handle on this matter..

Thanks Natwest for being so helpfull...LOL...

Broken_hearted

Natwest has private rooms which you should have been allowed to use. Lodge a complaint against the manager.

rog2

The title of your thread says it all, disco - 'Natwest Idiots'

:mad: :mad: :mad:

NekoZombie

Broken_hearted wrote: »

Natwest has private rooms which you should have been allowed to use. Lodge a complaint against the manager.

it sounds like they were all in use though!

Broken_hearted

Then they could have waited

disco_3

They had 1 room which some fella in a suit was busy probably doing nothing,,as for waiting any longer i have stated that this lady has just had major surgery,also is on 2 crutches, not allowed to sit on a low chair and can not stand for long..Was not offered to wait for the room at all..Incompetent staff and rude with it..:mad: