More stupidity from Parking Eye

trisontana

This is Parking Prankster :-
http://parking-prankster.blogspot.co.uk/2014/08/is-anpr-always-fit-for-purpose.html?showComment=1407743089145#c4594250630503954558
This post on pepipoo details an apparent attempt by ParkingEye to scam a household of around £10,000 in incorrectly issued tickets. The situation arises because according to the motorist she has rights to a car park which is accessed by driving through Aldi's car park. ParkingEye's technology regularly fouls up and issues tickets for cars parked in these spaces. It is not clear whether ParkingEye have only put ANPR cameras on the main entrance and forgot to montitor this entrance or whether the cameras are simply unreliable.


This from the OP:-
ParkingEye maintain that the car park is shared (it isn't) and the signs mean we/our visitors have made a contract with them. This last is despite me sending photos of the signs and saying 'what contract and with whom?' They also insist that all visitor's vehicles have to be notified to them every time they visit and BEFORE they arrive. I don't know about ParkingEye employees, but I'm not clairvoyant and I don't see why I should insist that visitors notify me before they arrive and tell me which car they're coming in! In any case, telling PE names/registration numbers doesn't stop the tickets even if I didn't think it a gross invasion of my privacy. Why the hell should I tell some tinpot company who is visiting me? What if it was something sensitive like someone from the Community Mental Health team (who probably wouldn't want to give clients their reg number anyway!)

One particular visitor got so p***** off with them that he threatened a harassment claim. The outcome was subject to a confidentiality clause so I can't say what it was, but neither he nor I are in the habit of giving up on a fight. It has made no difference whatsoever to either ParkingEye or Aldi (who actually dealt with it as PE just ignored us as always) so even hitting them in their pockets doesn't work.

Redx

I agree in that these people should be complaining to their M.P.

I have recently done so and DO NOT have any outstanding issues apart from a sense of injustice at this crazy system we have inherited from de-criminalisation of parking tickets compounded with POFA 2012 and the various laws that are being used (or not used in the case of the EA2010), never mind the abuse by PE and CEL of the MCOL system of justice

my MP has passed on the letter to the Transport MP or department, I suggest others do the same as it was only a couple of emails, but remember to add your name and address to prove you are in their constituency to your letter of complaint

The_Deep

I too wrote to my MP about a year ago and he passed it it on to a transport minister, I have heard nothing since.

Redx

but given the recent DM activity and the BBC watchdog program having spurred them on to doing some digging into it, plus that meeting they all had a few months ago in london, I thought the time was ripe for an email to my MP seeing as somebody posted a good example on here recently, which I added to and emailed my MP about it

in your case I would maybe do the same but mention you did it in 2013 and have heard nothing back , so by reiterating this original letter and adding to it maybe they will take some notice or chase it up due to the time lag, plus if hundreds or thousands of people did it they would take even more notice

its the first time I have contacted my MP, so maybe if more of us did so and highlighted these issues then something may happen about it

but glad to see that some people have done this already, but times change, cabinets get reshuffled and at the moment it seems a good time to put pressure on them as it really needs the government to act on this in some way

trisontana

I wonder if this behaviour by PE and their in-house lawyer warrants yet another complaint to the SRA ?

bargepole

Whilst it's always worth complaining to MPs [TEXT DELETED BY FORUM TEAM], the time taken for anything to happen is too long - and with a General Election only 9 months away, unlikely.


The simplest way to kill this off is with an Injunction, and he doesn't have to go to the High Court for this, it can be done at a County Court as long as it's one of the main ones which is also a District Registry of the High Court.


The fee for the application is £150, and form N16A is the one. If he receives benefits, eg JSA, Income Support, State Pension, he can apply for Fee Remission using form EX160.


Before applying for the Injunction, he should send an LBA to PE, specifying precisely what action he requires them to take. If no satisfactory response is received within 14 days, the application can go in, again spelling out in precise terms the action required.


If the Injunction is granted by the court, it needs to be served in person on the other party, for which a local Process Server could be used.

The_Deep

The simplest way to kill this off is with an Injunction

Indeed, and it looks as though this may have bee in front of a judge before.

It never ceases to amaze me how reluctant people are to go to court.

I have issued two small claims against companies who were giving me the run around, Fiat and Amazon, and in both cases they have settled before it got to court.

The_Slithy_Tove

The_Deep wrote: »

It never ceases to amaze me how reluctant people are to go to court.

I have issued two small claims against companies who were giving me the run around, Fiat and Amazon, and in both cases they have settled before it got to court.

I keep seeing newspaper articles in the "consumer reports" section where people are getting the run-around from various retailers etc, but normally utility companies or telcos. I would think that a well targeted LBA would set them right, rather than having to have a newspaper step in for them.