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help with online purchase

hello all recently i bought tee shirts online and after waiting 2 weeks they eventually turned up there fake and really bad qaulity can i claim cash back from my card i used my debit card the teeshirts were 95 pound in total nd i bank with barclays ty in advance :D

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You have to raise the dispute with the company first, for a refund. Look up Distance Selling Rules.
    Was it a uk purchase.


    Only then if you don't get any satisfaction could you try for a chargeback.
    On a credit card section 75 you have to have spent 100 pounds on a single item, not sure if its the same for a debit card.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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