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Virgin Media Return of Equipment

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  • Presumably your rant isn't with Virgin but with the delivery company who put the box into the recycling bin, and lost the other three boxes.

    As far as I am aware, Richard Branson hasn't got into the parcel delivery business - yet!
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    custardy wrote: »
    They do send boxes.
    large ones in blue plastic.
    I guess it depends what is being returned


    That is just blatant discrimination.
    I want a blue box, too.


    I have returned one cable TV STB (not Tivo), one SuperHub.


    Nobody asked me whether I need a box or not.
  • photome
    photome Posts: 16,660 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Pincher wrote: »
    That is just blatant discrimination.
    I want a blue box, too.


    I have returned one cable TV STB (not Tivo), one SuperHub.


    Nobody asked me whether I need a box or not.

    They sent me a box when i returned mine

    No dramas i just put the stuff in the box and returned...simples
  • Slightly off the original subject but I was seriously peeved when we cancelled Virgin to move house and incurred a fee for missing a 28-day (I think) notice period by one day. It then took approx 5min, two weeks before we moved, for someone to collect the equipment. Pointless charge as it left a bad taste in the mouth and, having been with Virgin at two properties previously, has put me off going back to them.
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