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Halifax stalling?
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investigates a mortgage that was not the one from when the policy was mis-sold
Yes, from the comment above, it seems as if Jammy_67 may have complained to the wrong mortgage seller and Halifax have simply investigated PPI on a mortgage they did sell.Partridge89 wrote: »You did mention that the policy was sold by the house builder's sales advisor - if this is the case I'd say they most likely weren't working for Halifax so any complaint about this particular sale would need to be made to whoever was responsible for the sale (99.99% certain it wouldn't have been Halifax.)
Jammy needs to ascertain whether Halifax actually sold the mortgage he was complaining about. If they didn't sell it, they have no liability.0
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