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Car Hire. Who is my contract with?

ripplyuk
ripplyuk Posts: 2,965 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
My partner and I have booked a hire car for our holiday next month. It is booked through Arguscarhire.com which I guess is a broker. We've seen from the email that the car is actually from Greenmotion which seems to come out near the bottom on review sites.

What I'm wondering is, if we have a problem, which company should we deal with? We've had a previous bad experience so we're very wary of things like this now. I imagine being passed around from one company to the next, all denying it's their responsibility.

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    You need to read the ts and cs of both companies to see which company is responsible for which part of your transaction.
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