We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Bank charges, next step?

Hi, I'm new to this forum and wondered if anyone can help?

All the info I've googled about reclaiming bank charges is really old. I wrote to the bank to try and reclaim charges amounting to just over £4000. I got a call within a couple of days to say they have investigated it and I'm entitled to £300 as I was mis sold an account upgrade a couple of times etc (I'm sure he was trying to baffle me with !!!!!!!!!) I asked for this to be put in writing before I accepted anything.

So whilst I'm waiting for that, has anyone gone to the next step.. A more demanding letter? Court? Ombudsman?

Any help would be greatly appreciated.

Thanks

Comments

This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.8K Banking & Borrowing
  • 251.9K Reduce Debt & Boost Income
  • 452.2K Spending & Discounts
  • 240.1K Work, Benefits & Business
  • 616.2K Mortgages, Homes & Bills
  • 175.3K Life & Family
  • 253.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.