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Have Lidl gone off their trollies?

If what I read on the PP blog is correct, then yes, they have

http://parking-prankster.blogspot.co.uk/search?updated-min=2014-01-01T00:00:00-08:00&updated-max=2015-01-01T00:00:00-08:00&max-results=50

Now, we all know that many of Lidl's customers are not the aware consumers who frequent MSE, so I expect that a lot of them will fall foul of Lidl's latest wheeze to boost profits, but at what cost to Lidl I have to ask.

Lidl is famous for its queues at check outs, overcharging at tills and mispriced and poorly labelled articles. It is also well known for advertising "special offers" it does not have. So how will making parking more onerous increase customer satisfaction?

Also according to their signs they appear to be offering parking on a contractural charge basis, I wonder if the invoices will be v.a.t. compliant.
You never know how far you can go until you go too far.

Comments

  • HO87
    HO87 Posts: 4,296 Forumite
    At least we know that they are registered for VAT.

    The money to be made from breach/contractual charge parking is becoming very widely known and it would be sensible to assume that we are going to see it being rolled out in all sorts of areas previously free of the scourge.

    Whilst this may result in fewer car parks remaining in PPC hands the other side of the coin is that landowners/leaseholders will not be as restricted in obtaining RK details as PPC's.
    My very sincere apologies for those hoping to request off-board assistance but I am now so inundated with requests that in order to do justice to those "already in the system" I am no longer accepting PM's and am unlikely to do so for the foreseeable future (August 2016). :(

    For those seeking more detailed advice and guidance regarding small claims cases arising from private parking issues I recommend that you visit the Private Parking forum on PePiPoo.com
  • I notice that they have signs up which very clearly state "Charges Apply". Yet, my local Lidl's car park is zero rated for business rates. I have sent an email to the local authority to ask them to explain this, or whether they are missing an opportunity for applying business rates.

    I bet Lidl don't pay business rates on any of their other car parks either, yet they are making money from them.
  • Castle
    Castle Posts: 4,978 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The_Deep wrote: »
    If what I read on the PP blog is correct, then yes, they have

    Now, we all know that many of Lidl's customers are not the aware consumers who frequent MSE, so I expect that a lot of them will fall foul of Lidl's latest wheeze to boost profits, but at what cost to Lidl I have to ask.

    Lidl is famous for its queues at check outs, overcharging at tills and mispriced and poorly labelled articles. It is also well known for advertising "special offers" it does not have. So how will making parking more onerous increase customer satisfaction?

    Also according to their signs they appear to be offering parking on a contractural charge basis, I wonder if the invoices will be v.a.t. compliant.

    You could always ask for a VAT invoice at the check out!
  • dggar
    dggar Posts: 670 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    For the past week or so there has been a "customer survey" carried out at my local Lidl.


    They have been asking people for
    A) their postcode.
    B) whether they:- Walked to the Store,
    Drove to the Store,
    Travelled by Bus to the Store.


    The claim was that is was to investigate the feasibility of having a bus stop at the store.


    (There is a bus stop on a busy bus route about 400yds from the store)
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Most of the customers I see shopping at The Oxford Road Lidl in Reading, (a rough area), arrive and depart by taxi, paid no doubt from their benefits.
    You never know how far you can go until you go too far.
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Any business that treats its customers with contempt will ultimately pay the price. It might take a while but it'll cost them eventually.

    If this discount food malarkey is growing as fast as we are told (God only knows why, I went into an Aldi once and I went into a Lidl once and I though they were both grim) then someone else will muscle in on the market but with a rather better attitude to their customers.
    Je suis Charlie.
  • trubster
    trubster Posts: 1,116 Forumite
    The_Deep wrote: »
    Most of the customers I see shopping at The Oxford Road Lidl in Reading, (a rough area), arrive and depart by taxi, paid no doubt from their benefits.

    I bet the taxi's will soon refuse to do jobs from there... obviously they cant afford £90 to breach the "No Return" condition.
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
This discussion has been closed.
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