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TSB Cash account received new card

Hi,

I opened a TSB cash account about 3 months ago and have been using my Visa Debit card with no problems.

Today, out of the blue, I received another Visa Debit card, only difference being the actual card number.

No note with it to explain why, just a note saying use this replacement immediately.

Anyone else had this / know why ?

Regards,

Lee

Comments

  • The new card will allow you to withdraw at any Link ATM.
    DEBT FREE!

    Debt free by Xmas 2014: £3555.67/£4805.67 (73.99%)
    Debt free by Xmas 2015: £1250/£1250 (100.00%)
  • The new card will allow you to withdraw at any Link ATM.

    Thank you, nice of TSB to let me know ;)
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The Lloyds letters does state this - I assume the TSB letter is very similar. Did you read it?
  • I called them and asked and it's because you can now use any cash machine. The OP did read the letter and i can confirm it doesn't state anything about why we've received the new card. TSB did apologise to me for the letter not having an explanation and did mention i was one of a very long line of customers who had queried this.
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