Double travel insurance cover

timboishere

Like many people my wife and I have "free" travel insurance with out premium bank accounts which are with two seperate banks.
Both policies though cover both the account holder and their partner so both of us are covered on both policies.
So the question I cannot seem to get any answer on is "In the event of having to make a claim do we simply choose which one to claim from or do we have to split the liability between them?
(UK answers only please)

InsideInsurance

You pick which you want to claim from. As part of the claim process they will almost certainly ask if you have any other insurance that may cover the event (eg Home insurance if you are claiming for a lost item or another travel policy)

They will liaise with your other insurers and depending on the exact terms of each contract they will either share the costs or the one you claimed from will carry the full cost.

timboishere

....no disrespect intended but you could be anyone. can you evidence your answer with a reiable source website?

dzug1

I suspect (but am by no means certain) it is legitimate to make the same claim twice for cases where a flat rate payment is due not related to any actual expenditure you have incurred. I'm thinking of eg delay insurance where they pay say £12 for each 12 hours you are delayed


You certainly cannot claim eg the same hospital bill twice.

InsideInsurance

timboishere wrote: »

....no disrespect intended but you could be anyone. can you evidence your answer with a reiable source website?

Everything is always defined in the terms of your policy. There is no overarching statutes.

Unless your policy states otherwise you have no obligation to make a claim off of it. Thus it naturally follows that you can choose which policy you claim from. The policy itself will also state what happens if there is multiple policies that cover the same event. In practice however you have to read all the policies clauses on this to determine what will occur as if one says they share claims and the other says they'll repudiate a claim and you claim on the first one then it alone will carry the can due to the second ones term.

The exception to this generally is where all policies say they are null/void if another policy covers the same risk which would leave you with no cover despite having multiple policies if these terms were strictly applied. In practice these switch to becoming a shared coverage.

Obviously if an insurer bothers to call on co-insurers or not will somewhat depend on the cost. If you are claiming a net £75 then its probably not worth the insurers time/ effort to contact the other insurers, review their terms, share evidence etc just to get £37.50 back

PS. no disrespect taken - I draw on c13 years of working in insurance rather than third party sites to give my opinion

InsideInsurance

dzug1 wrote: »

I suspect (but am by no means certain) it is legitimate to make the same claim twice for cases where a flat rate payment is due not related to any actual expenditure you have incurred. I'm thinking of eg delay insurance where they pay say £12 for each 12 hours you are delayed

You are referring to the non-indemnity based sections. Generally these are subject to the same clauses over dual insurance but you may be able to find some more generous policies that dont apply this term to these sections.

maman

We were once burgled on holiday and used both our Home and Travel (with a bank) Insurances to claim back cash as there was an upper limit on the claim with one. The Travel company suggested it to us as a way of recouping more of our loss.


Slightly off topic, but why do you and your wife have Premium accounts? Generally speaking you pay for the privilege and if the advantages are duplicated then it may not be worthwhile. Worth checking.

InsideInsurance

maman wrote: »

Slightly off topic, but why do you and your wife have Premium accounts? Generally speaking you pay for the privilege and if the advantages are duplicated then it may not be worthwhile. Worth checking.

With some, things like Breakdown and Travel Insurance will cover "the household" but only if the account holder is travelling. So if the OP's family travel separately at times their partners policy may not cover them when their partner isnt with them.

There is certain sense in having a packaged account in joint names as then both sides do get the benefits even when travelling independently whilst only paying one fee but there is obviously other issues of having a joint accounts that need to be considered too