Help with booking's, what do I do please?

LouiseTopp

I wonder if you could advise me please? I booked a guesthouse in Teignmouth in April as I didn’t want to go to the Midlands with my parents to visit my aunt’s in August. I have been invited to help with a wedding as a photographer’s assistant, so I have booked August 23rd-30 2014.

My son who lives with my cousin in Australia was due back at some time, but didn’t say when they would return.

Her brother texed me yesterday asking if I had checked my facebook account. I said ‘no, why?’ He replied that his sister (who has my son) had ‘un-frinded me’. Shocked I asked why and his reply was ‘because you are not going up to visit in August!’

I was very saddened and became angry to hear this, as a specific date had not been given as to when they were flying back to the UK. Apparently she is annoyed with me because she thinks I should come up with my parents to see my son instead of going on this trip.

I am in a bit of a dilemma because I am being put under pressure my cousins to visit, and also by my parents to go on this trip. I have already paid £113 deposit on the guesthouse in Teignmouth, and another £44 for my train tickets. This loss of money will mean nothing to my cousin, as she earns more money then I’ll ever see in a lifetime.

What I would like to know is two things.

Would if it is possible to transfer the date of my stay at the guesthouse to early September, without loosing the deposit I have already paid?

Also can I exchange the dates on my rail tickets to September, or would I have to fork out another £44? :eek:

This is really getting me down and my anxiety attacks are not helping, something I have been suffering from for a long time. I was looking forward to this trip because my last holiday had been ruined by panic attacks. Now something’s gone and ruined that as well. I haven’t a lot of money, so advice is much needed.

Thanks.

:undecided

johnmcga

LouiseTopp wrote: »

Would if it is possible to transfer the date of my stay at the guesthouse to early September, without loosing the deposit I have already paid?

Different guesthouses will have different terms and conditions when you book, so the only way to answer this is to read the terms and conditions or give them a call.

LouiseTopp wrote: »

Also can I exchange the dates on my rail tickets to September, or would I have to fork out another £44? :eek:

Depends on what sort of train tickets you have booked. If — as seems likely — you have booked Advance tickets, you cannot cancel and get a refund.

However, you can change the ticket to another train for a £10 fee per ticket, plus any difference in fare.

More details here: http://www.nationalrail.co.uk/times_fares/ticket_types/46594.aspx

LouiseTopp

I think these are open for a month so I am told, £10 not to bad if i can transfer. Should I try the guesthouse first? My parents are not really helping as they keep arguing the point and pressuring me that I should go, my cousin is also putting the strain on saying to move the dates!

Pollycat

LouiseTopp wrote: »

I think these are open for a month so I am told, £10 not to bad if i can transfer. Should I try the guesthouse first? My parents are not really helping as they keep arguing the point and pressuring me that I should go, my cousin is also putting the strain on saying to move the dates!

You should be able to tell from your tickets if they will still be valid for your new dates.

I recently booked a very cheap return to Leeds. My tickets were valid only for a specific train on outbound & inbound.

However, I also booked a return to somewhere else and that ticket was valid for a month as it was an 'off-peak return' ticket, valid on any off-peak train with return within one month
You need to check what you have booked.

As for the guest house you need to ask them if you can change dates.
As you have booked peak times (close to August Bank holiday) and want to change to a less busy time (Sept), you have a better chance than the other way round.
But it all depends on the particular guest house's policy and their existing bookings.
They may not even have a vacancy for your revised dates.

I'd check the rules on your train ticket first and then ring the guest house.

However, if it was me, I'd tell whoever it was who 'unfriended' you on Facebook to go take a running jump for being so childish instead of contacting you to discuss it.