AOL BB disconnect problem help needed

gravitytolls

HELP
aol silver keeps disconnecting me. I thought that wasn't supposed to happen with BB.
I've followed the repai instructins, and reinstalled eveything, but it's still happening.

Does anyone know what to do?
Not change ISP though, cos despite you computer wizards, we thickos like AOL. But not at the mo.

T4i

Tell us about the 'drops'

Do they happen very randomly or certain times or doing certain tasks on the p.c

Pick up your phone and dial 1 so it gives you a silent line. Do you hear anything else? Any crackles? Any pops?

Do you use any telephone line extensions? If so try it without it in, these can pick up loads of 'noise' causing disconnections.

Do you have ADSL filters? Are they ok?

Athlete

Same with me, I've got AOL Platinum and it keeps disconnecting itself after about 3 hours and will not reconnect until it do a reboot:mad: Which is frustrating when I want to remote desktop from work into my home pc.
I have ADSL filters and a extension cable and have no problems with the phone.

joemardo1

Yep same thing happens with me. I use a bt voyager modem and easiest solution I find is to do this. When this happens you may probably notice that the little green arrows in the system tray are a red colour i.e no dsl signal present. Simply dissconect the blue cable from back of voyager modem then reconnect again and Windows will automatically reinstall the software again without rebooting, takes only about 15 seconds. The green arrows will go through a phase turning yellow called training before then reverting to their normal green colour again. Then just dial as normal, works for me every time.

amit_1

erase aol and install aol again that what i did yesterday as i was having same prob and now it works fine with out dissconnecting

gravitytolls

T4i wrote:

Tell us about the 'drops'

Do they happen very randomly or certain times or doing certain tasks on the p.c

Pick up your phone and dial 1 so it gives you a silent line. Do you hear anything else? Any crackles? Any pops?

Do you use any telephone line extensions? If so try it without it in, these can pick up loads of 'noise' causing disconnections.

Do you have ADSL filters? Are they ok?

seems to be random, annoyingly if I've just typed something lengthy on here LOL, before I can post it.
Phone line does sometimes crackle, and always has, but has never caused probs before, not even on dial up.

Assume ADSL's are ok, as BB checker says system is fine.

ACID

what u on about thickos

mayeb you use the aol browser but not me
i got rid of it an just dialup on the icon

also they offer me the ebst deals so cant complain
im on gold for 19.99 lol thats 1mb

T4i

ACID wrote:

what u on about thickos

mayeb you use the aol browser but not me
i got rid of it an just dialup on the icon

also they offer me the ebst deals so cant complain
im on gold for 19.99 lol thats 1mb

English?

T4i

I'm on 256 cable.....not £19.99

Broadband Speed Test Results

Results from broadband speed test recorded on Tuesday, 03 May 2005, 23:43.

Your Connection;

True Speed (estimated)
Downstream 770 Kbps (96.3 KB/sec) 831 Kbps (inc. overheads)
Upstream 118 Kbps (14.8 KB/sec) 127 Kbps (inc. overheads)

w00t :j

....and im listening to http://www.club977.com/

kavakava

If you get disconnected often, use CiDial:

"CiDial will automatically redial one of your Dial-Up Networking connections until your computer is connected to the Internet then monitor the connection and automatically reconnect if the connection is broken."

I have uploaded an older FREE version of the programme here for those who want it. The new version on the official website is no longer free. I am using it for my ADSL and it is just great!

http://jupiter.walagata.com/w/kavakava/cidial.zip