Why have I ordered from Mighty Deals?

Tissottouch07

I ordered and paid for a 16gb iPad Air 10/7/14, which was on max 10 days delivery. After 10 days I received an email telling me that it would be delayed by seven days and that as an apology I would receive a brand new model as opposed to the refurb that I ordered.

This was supposed to be delivered in the next seven days.

On the seventh day I received another email stating that it would be further delayed by seven days, and I would be supplied with tracking codes within that period.

That day has now come and gone. I have no iPad Air, no tracking codes, and no refund. I have emailed Mighty deals four times now and have received absolutely no response.

Now I don't know how to proceed, other than chase a refund as I paid on my credit card.

I have also contacted the "supplying merchant" directly, who informed me that they were NOT the supplier, but Mighty Deals were supplying this direct.

They gave me the contact email address of a certain Neil Campbell from Money Expert who would apparently sort this out for me.

Unfortunately, as above, I have heard absolutely nothing!

Can anybody advise me how to proceed- I'm £295 out of pocket!

wealdroam

Tissottouch07 wrote: »

I ordered and paid for a 16gb iPad Air 10/7/14, which was on max 10 days delivery. After 10 days I received an email telling me that it would be delayed by seven days and that as an apology...

How many more times are you going to post this?

Duplicate post:

https://forums.moneysavingexpert.com/discussion/3931273

Tissottouch07

Sorry, new to this, just thought I would need to post in a couple of places to attract attention, and get some solid advice!

Starting a new thread seemed like a good idea!

MightyDeals_representative

Hi Tissottouch07
Please can we have a valid email address? We can then investigate this for you and chase up the merchant and find out what happened with your order.
Kind regards
M.D