Barclaycard ppi ....I'm confused , help ?

makerof2lou

please help

makerof2lou

sorry its so long lol

[Deleted User]

makerof2lou wrote: »

sorry its so long lol

Your post is difficult to read, but sounds as if you may have been fooled into thinking a Claims Company is the Bank. Did you ring the Bank's PPI claim line or did you ring "PPI Claimline" (a CMC)?

Certainly, don't divulge your Bank details over the 'phone.

I recommend you conduct your complaint in writing in future, as it appears telephone conversations are causing too many misunderstandings.

Banks don't normally re-open PPI complaints unless new and compelling evidence not in the original complaint is presented, the normal procedure is to refer your rejected complaint to the Financial Ombudsman.

makerof2lou

I'm going to remove post and start again lol edit it down a but thanks for your reply . i definatly called barclays though number was 0333 2021160