New boiler
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DIRK_GENTLY
Posts: 132 Forumite
I'm having a dispute with the company who fitted my new boiler.
They are not an energy supplier but yesterday they came and cut my gas supply off.
Does anyone know if they are allowed to to do that?
Thanks
They are not an energy supplier but yesterday they came and cut my gas supply off.
Does anyone know if they are allowed to to do that?
Thanks
YOU CAN'T HAVE EVERYTHING........
WHERE WOULD YOU KEEP IT!!!
WHERE WOULD YOU KEEP IT!!!
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Comments
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DIRK_GENTLY wrote: »I'm having a dispute with the company who fitted my new boiler.
They are not an energy supplier but yesterday they came and cut my gas supply off.
Does anyone know if they are allowed to to do that?
Thanks0 -
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Did you ask them why they did that?Thinking critically since 1996....0
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At what point has the gas been cut off? Is it just to the boiler or to the whole house. Did you let them in to do that?0
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somethingcorporate wrote: »Did you ask them why they did that?YOU CAN'T HAVE EVERYTHING........
WHERE WOULD YOU KEEP IT!!!0 -
Country_Cousin wrote: »At what point has the gas been cut off? Is it just to the boiler or to the whole house. Did you let them in to do that?YOU CAN'T HAVE EVERYTHING........
WHERE WOULD YOU KEEP IT!!!0 -
Unless there is a safety issue, they can't just turn your gas off. I'd contact Trading Standards.0
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I would also contact the people who administer the gas lines but for the life of me I cannot remember what they are called (help??!!!) They really should not be tampering with live gas supply lines0
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What's the nature of the dispute?0
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You have either tried to pull a fast one on them, with regards to paying and they feel they have done a good job and no issue with it, or you have chosen a bunch of cowboys.
There have been incidences where people have boilers fitted, withhold the payment and keep the saga going so long , that they hope the company will just cave in. By the looks of it, they may have been stung and decided to take you on so you don't go the same way. It is a little unorthodox what they have done, but if they could ' legitimately' show there was a safety issue then their action, wouldn't be classed as 'wrong'.
IMO, they are just Pi***d off with the situation and have taken it in their own hands to force payment. To try and sort it, speak rationally and calmly, be realistic in what you want to achieve, don't throw every little snag in which may be classed as petty and you should sort it out amicably.
I would try to get it sorted quickly, as they have shown what they can do, at the most inconvenient time. Next time could be gas off and quick drying cement in the hole !0
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