We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Nationwide Flex Plus Mobile Phone Insurance
Options
Dean_S1973
Posts: 1 Newbie
I opened one of these accounts on Martin's recommendation, not least because of the Insurance features.
I sent an iPhone 5 off for a screen repair, paid the £50 excess and received the phone back after about 5 days. The screen, whilst replaced, didn't seem right and wasn't reacting to touch very well.
I took the phone into the Apple store, only for them to inform me that the screen had been replaced with a non genuine one, as well as the camera and speaker grill being put back misaligned.
Apple will no longer service the phone, due to this.
Can they do this legally? Where do I stand please?
I sent an iPhone 5 off for a screen repair, paid the £50 excess and received the phone back after about 5 days. The screen, whilst replaced, didn't seem right and wasn't reacting to touch very well.
I took the phone into the Apple store, only for them to inform me that the screen had been replaced with a non genuine one, as well as the camera and speaker grill being put back misaligned.
Apple will no longer service the phone, due to this.
Can they do this legally? Where do I stand please?
0
Comments
-
get a report from the apple store saying the above
contact the Nationwide and send it to them if neededEx forum ambassador
Long term forum member0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards