Egg - Close Account

Scope_2

Hi there, sorry to bother you all with such a silly request, but I have managed to pay off everything I owed on my egg card. I have now tried searching for information on their website on how to close my account, but there seems to be nothing.

So does anybody know how I can go about calling them to get it closed? I.e. a number or something.

Thankyou all very much in advance!

Ry

CHIHUAHUA

Scope wrote: »

Hi there, sorry to bother you all with such a silly request, but I have managed to pay off everything I owed on my egg card. I have now tried searching for information on their website on how to close my account, but there seems to be nothing.

So does anybody know how I can go about calling them to get it closed? I.e. a number or something.

Thankyou all very much in advance!

Ry

Think in most cases you'll need to write to credit card companies to close account and the address will be somewhere on a statement from egg

Scope_2

Oh, that annoying, I dont have any statements, they all come through online: I'll keep googling see if I find any more info!

Thanks though for advice! Least I know now that I need a address!

YorkshireBoy

Scope wrote: »

I have now tried searching for information on their website on how to close my account, but there seems to be nothing.

What? Not even anything in "Condition 20. Ending this agreement" in the small print.

http://new.egg.com/visitor/0,,3_11087--View_1068,00.html

So does anybody know how I can go about calling them to get it closed? I.e. a number or something.

See above, but use www.saynoto0870.com to find a cheaper number.

Labman_2

From the Egg website:-

Egg's postal address

Riverside Road
Pride Park
Derby
DE99 3GG

drbig

I am about to do the same thing tomorrow.

I was going to ask them via the secure message option.


Just did here is what i sent

I would like to close my account.
Can you tell me the correct way to accomplish this?

drbig

Have a look here

http://www.egg.com/visitor/0,,3_11087--View_1068,00.html

@ 20. Ending this Agreement

20.1 If you are not happy about your choice of Account, let us know within 14 days of sending your completed Agreement back to us and we will cancel your Agreement. If you want to cancel your Agreement then you should call us on 08451 233 233. You can also write to Egg Account Servicing, Point North, Waterfront West, Dudley, DY5 1LU, or you can send us a secure e-mail from our website. You should quote your Card number in all correspondence. If you cancel your Agreement, you must repay what we have lent you, and pay all interest and charges applying before cancellation, taking into account any amounts you have already paid to us, within 30 days of cancellation and must cut in more than two pieces and throw away all the Cards we gave to you or an Additional Cardholder. If you do not cancel your Agreement, your Account will remain open until your Agreement is ended in accordance with this Condition 20. You may have extended cancellation rights in certain circumstances. If you do cancel your Agreement, and you exercise those rights, you will still have to pay everything you owe us for the period up to cancellation, including interest and charges.

Scope_2

Opps sorry to have bothered you! Should have looked harder!

Anyways thanks all for helping me out! Closed down now, which is brill!! Seemed too easy! Quick call, and all done!

One down, one to go!

Thanks again!

:j