cjp cobley johnson partners and consumer claims have conned me!

Nasqueron

joe - the problem is that the company have your signature on a legally binding document confirming that you have received and read their terms (which would have included their fee) which is why they are hounding you for it (and they'll take you to court if you don't pay).

Your post says in 2 consecutive sentences that you didn't receive the terms and then you thought the letter was the terms.

Essentially if you got the letter but no terms, you should have not signed it until you got the terms (asked them to resend it).

Claims companies are sharks, preying on anyone they can snatch, but they usually have very good legal teams and because they have a letter which says you read the terms and agreed to them, they will demand their money - you can argue the toss with them or report them for being misleading to their regulator but I would imagine they will have "lost" (if they ever had) the copies of the phone call logs and so it'll be your word against theirs, and they have the letter you signed.

Chalk this one up to experience and ask for a copy of their terms to ensure they don't have some nasty clause that says they get a cut out of any future claims you make - and cancel that asap!

Alpine_Star

Nasqueron wrote: »

joe - the problem is that the company have your signature on a legally binding document confirming that you have received and read their terms (which would have included their fee) which is why they are hounding you for it (and they'll take you to court if you don't pay).

Your post says in 2 consecutive sentences that you didn't receive the terms and then you thought the letter was the terms.

Essentially if you got the letter but no terms, you should have not signed it until you got the terms (asked them to resend it).

Claims companies are sharks, preying on anyone they can snatch, but they usually have very good legal teams and because they have a letter which says you read the terms and agreed to them, they will demand their money - you can argue the toss with them or report them for being misleading to their regulator but I would imagine they will have "lost" (if they ever had) the copies of the phone call logs and so it'll be your word against theirs, and they have the letter you signed.

Chalk this one up to experience and ask for a copy of their terms to ensure they don't have some nasty clause that says they get a cut out of any future claims you make - and cancel that asap!

It is not enough that you sign something that binds you to terms that are referred to elsewhere.


Rule 11 of the Conduct of Authorised Persons, Client Specific rules makes it explicitly clear that that all the terms should appear within the signed agreement.


The Conduct os Authorised

joeb99

Hi thank you for responding

The ministry of justice said a similar thing, but they cannot tell me for definite until they review the document I received. So I'm currently awaiting a response from them hence me writing this thread to see what people thought about it to attempt to get an answer quicker and to aid me with information for my complaint

It does seem to me to be a scam to attempt to catch people out like me.

Surprisingly the claims company have gone quiet for the time being