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2 years for Ombudsman to tell me NO!!!
Jac_Bach
Posts: 1 Newbie
We are a small company who employs around 16 people. We had sent all the information for a PPI claim to the Ombudsman in April 2012, but it was in May 2014 that they informed us that as we were not a micro-enterprise and that they could not consider our claim. Not sure where to go now, other than to try to go back to the loan provider yet again.
Any thoughts please?
Any thoughts please?
0
Comments
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The seller has given you their response. They rejected you. Hence you tried the FOS. Unless you get extremely lucky, the seller is unlikely to change their mind as you are now more than 2 years from their rejection.
Remember that there is nothing wrong with having PPI. There has to be an identifiable wrongdoing.
Effectively it is game over for you unless the seller is feeling very generous.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Perhaps some of the experts on here can advise if the OP may refer their complaint to the insurance policy underwriter?0
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Perhaps some of the experts on here can advise if the OP may refer their complaint to the insurance policy underwriter?
I don't see what the benefit of doing so would be.
For a start, the underwriter did not sell the policy, so will very likley tell the OP to do one.
Secondly, the OP's problem is about his access to FOS. Only a micro-enterprise can use FOS and they are defined as having a turnover of less than 2 million euros a year and less than 10 employees. OP's business does not fit this description.0 -
Do you need access to FOS in order to complain to the underwriter, if so, could the OP try small claims court instead?0
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Do you need access to FOS in order to complain to the underwriter, if so, could the OP try small claims court instead?
What law is it that they have broken?
What evidence will the company present in court?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
What law is it that they have broken?
What evidence will the company present in court?
Please clarify, do you need access to FOS to refer a complaint to the underwriter, or can you do it of your own accord?
Not broken laws. I recently read of a case that FOS had no jurisdiction over, being referred through the small claims court for a refund of ppi charges, which did not proceed because the bank settled before the date it was due to be heard.0 -
Please clarify, do you need access to FOS to refer a complaint to the underwriter, or can you do it of your own accord?
You can complain to the underwriter without needing FOS permission. However, the underwriter is unlikely to carry any liability. That only happens in a very tiny number of cases that fall with a certain criteria.Not broken laws. I recently read of a case that FOS had no jurisdiction over, being referred through the small claims court for a refund of ppi charges, which did not proceed because the bank settled before the date it was due to be heard.
Probably cheaper to settle that one. However, there are a few successful cases. The banks have gone the distance on some as well with success on their part. So, that option is a bit of a poker game.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Please clarify, do you need access to FOS to refer a complaint to the underwriter, or can you do it of your own accord?
Not broken laws. I recently read of a case that FOS had no jurisdiction over, being referred through the small claims court for a refund of ppi charges, which did not proceed because the bank settled before the date it was due to be heard.
You do not need access to FOS no. My point was, however, that should the OP complain then s/he would not be able to take the complaint to the FOS should the underwriter not uphold the complaint.
PPI cases can go to court - one recent case made it to the High Court. However it could get rather costly - the OP will, of course, want to seek advice before thinking about going down that route.
Even if the OP were to go to the courts, the complaint should be made towards the seller and not the underwriter.0 -
I am curious. PPI is a personal insurance - so it seems odd that a business would have taken it out.0
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