consumer rights r.e. refunds

angryfisherman

my wife has bought me a winter season ticket at the lake i fish. the ticket was £150 and is valid from october 1st.
i don't want it though and the owners of the lake are declining my request for a refund.
surely they have to don't they?

the ticket was purchased by my wife on july 14th in person with the owner's representative at the venue. I informed that person on the 22nd when I was given the gift and told to wait until today (26/7) for a response.

any help greatly appreciated.
laurence

gik

angryfisherman wrote: »

my wife has bought me a winter season ticket at the lake i fish. the ticket was £150 and is valid from october 1st.
i don't want it though and the owners of the lake are declining my request for a refund.
surely they have to don't they?

the ticket was purchased by my wife on july 14th in person with the owner's representative at the venue. I informed that person on the 22nd when I was given the gift and told to wait until today (26/7) for a response.

any help greatly appreciated.
laurence

No they don't have to unless they say they will in their terms and conditions.

angryfisherman

As far as I know none were set out. She received a receipt for the cash and nothing else. the ticket came in the post a week later stating simply "non transferable" and "non refundable".

thanks for the quick response, Laurence

frugal_mike

There is no legal right for a refund for goods bought in person due simply to a change of mind. If the terms and conditions don't explicitly give you the right to change your mind then they are free to refuse a refund.

angryfisherman

frugal_mike wrote: »

There is no legal right for a refund for goods bought in person due simply to a change of mind. If the terms and conditions don't explicitly give you the right to change your mind then they are free to refuse a refund.

What about when buying services not goods?

Laurence

frugal_mike

I do not believe buying services is any different in this respect. I do not remember any mention for rights to a redund in The Supply of Goods and Services act (at least for a change of mind). The only contracts that have a general right of refund are distance contracts.

pinkshoes

If you fish there, who don't you want a season ticket? Perhaps the wife is dropping a hint and enjoys having some time to herself?

You have no rights to a refund, so enjoy it!

angryfisherman

Guess I don't think £150 is good value. I won't go that many times especially if we have a harsh winter!

McKneff

It has nothing to do with you getting good value, you have got really really good value out of it. It didn't cost you a penny.


If my OH did that with a gift I bought him I wouldn't bother being so thoughtful next time, or even bother.


Enjoy your free gift, there really is nothing you can do about it.