V5C/car part exchange

REDDDRAGGON

So my parents decided to change their car three weeks ago. They have a personalised number plate, so did all the DVLA stuff.

They received the new V5C with a standard plate for their current car, and the garage received the tax for the new car with the personalised plate on, about a week ago, my parents now have the V5C for the new car under the private plate.

However they still have the old car with the private plate on, as the garage seems to be dragging their feet. As the car salesmen get commission no else at the garage seems to want to deal with it, and my parents salesman seems to have gone walkies.

Am I right in thinking that my parents might have insurance issues (or even issues with the police if they get stopped) driving around in the old car with the wrong plate on? I know the DVLA give you a few days grace period, but I think we've gone past that?

colino

Why do they still have the old car if the transaction has been completed? There isn't a trader in the world who would have transferred the ownership - the V5C now names them - and went to the hassle of plate transfer and taxing it if they didn't have payment).
Get down to the trader now and exchange cars, there isn't any period of grace driving around in an uninsured car.

[Deleted User]

REDDDRAGGON wrote: »

However they still have the old car with the private plate on, as the garage seems to be dragging their feet.

Why don't they just get a new set of plates for the car :huh:

REDDDRAGGON

colino wrote: »

Why do they still have the old car if the transaction has been completed? There isn't a trader in the world who would have transferred the ownership - the V5C now names them - and went to the hassle of plate transfer and taxing it if they didn't have payment).
Get down to the trader now and exchange cars, there isn't any period of grace driving around in an uninsured car.

Well I went to the garage and paid the balance on Saturday, nearly a week after all the new V5Cs have come. (This is a dealer, who has a stadium sponsorship for a top level sports team, for big German manufacturer beginning with B - so you wouldn't have thought they were small fish!)

Bedsit_Bob wrote: »

Why don't they just get a new set of plates for the car :huh:

Why don't who get a new set of plates?

I've got involved because both my parents are ill, my mother was in hospital until last Thursday for a Bowel Cancer op, and she is still bedridden. My father has been quite ill for a while and the stress of mother's illness hasn't been well to him.

My Parents paid plenty for the garage to sort all this out, so I don't see why they should have to muck about changing plates on a car that is only going to be their's for a matter of hours, the plates would cost, and the insurance would charge an admin fee to change the details.

In the end, I rang up the garage and (politely) kicked off at them, and have arranged for them to deliver the new car and remove the old car. With both my parents being ill at the moment, me insisting that the car stays off the road until the exchange is probably a good thing as my Dad is a bit of a martyr and would have struggled on doing stuff, so giving him a few days rest at home - there's plenty of family to do any needed errands.

harveybobbles

REDDDRAGGON wrote: »

Well I went to the garage and paid the balance on Saturday, nearly a week after all the new V5Cs have come. (This is a dealer, who has a stadium sponsorship for a top level sports team, for big German manufacturer beginning with B - so you wouldn't have thought they were small fish!)




Why don't who get a new set of plates?

I've got involved because both my parents are ill, my mother was in hospital until last Thursday for a Bowel Cancer op, and she is still bedridden. My father has been quite ill for a while and the stress of mother's illness hasn't been well to him.

My Parents paid plenty for the garage to sort all this out, so I don't see why they should have to muck about changing plates on a car that is only going to be their's for a matter of hours, the plates would cost, and the insurance would charge an admin fee to change the details.

In the end, I rang up the garage and (politely) kicked off at them, and have arranged for them to deliver the new car and remove the old car. With both my parents being ill at the moment, me insisting that the car stays off the road until the exchange is probably a good thing as my Dad is a bit of a martyr and would have struggled on doing stuff, so giving him a few days rest at home - there's plenty of family to do any needed errands.

Halliwell Jones in my home town?