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double charged on Ali express and they don't understand my messqges
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PollySouthend
Posts: 396 Forumite
Hi.
I've been double charged for an item on Ali express.
I've raised several disputes but they don't understand English. The just reply 'I'm sorry to hear that, hope you order from Us again'
Has anyone else had this problem?
I've been double charged for an item on Ali express.
I've raised several disputes but they don't understand English. The just reply 'I'm sorry to hear that, hope you order from Us again'
Has anyone else had this problem?
0
Comments
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Bring it up with Ali Express themselves rather than speaking to the seller. Have you paid them the money as yet?0
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Bring it up with Ali Express themselves rather than speaking to the seller. Have you paid them the money as yet?
It is virtually impossible to contact aliexpress , I had issues with them about two years ago and it was near impossible to get anything done. They used to have a Facebook site where they handled complaints and I got my result via that after about 7 months.
I'm not sure what to suggest if they haven't made the contact details on their site any clearer.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
OP, how did you pay?0
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