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OVOEnergy - Changing Tariffs

I know that leaving Ovo before the end of a tariff agreement will result in an exit fee of £30 per fuel. I have poured over the Ts and Cs and I can find nothing about a charge if an Ovo customer just wants to change tariff. Anyone done this? I am just considering my options. Thanks

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is it not a £30 per fuel ETC if you leave Ovo?
    You can switch your tariff via your online account if you wish.
    No free lunch, and no free laptop ;)
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    macman wrote: »
    Is it not a £30 per fuel ETC if you leave Ovo?
    You can switch your tariff via your online account if you wish.

    I am not sure that is correct when a customer is on a fixed time tariff. I will e-mail Ovo.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • jackyann
    jackyann Posts: 3,433 Forumite
    I am sure that you can just change your tariff with no penalties. Ring & ask - I always find them very helpful.
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